Group Sales Executive - Sounders FC & Reign FC

JOB TITLE: Group Sales Executive 

DEPARTMENT: Ticket Sales & Service  

REPORTS TO: Manager, Group Sales

FLSA: Full-Time, Non-Exempt

TYPE: Individual Contributor

 

OUR CLUBS

Seattle Sounders FC and Seattle Reign FC are two clubs with a shared legacy of excellence on and off the pitch. Our clubs are committed to high performance by fostering a dynamic and inclusive culture focused on transformational impact in our business and the community. We strive to challenge standard paradigms and practices to create better outcomes that fuel growth individually and collectively. We produce live experiences that bring together our community, celebrating our resilience, inclusivity, and a commitment to excellence. United in professional dedication- we are two clubs with one shared vision of progress and opportunity.

 

POSITION SUMMARY

The Group Sales Executive is integral in helping to create those special moments.  The person in this role is a competitive, positive, self-driven individual who is motivated to exceed all assigned ticket sales goals. This position is responsible for generating revenue by identifying new business prospects and selling customized group experiences, as well as cross-selling a full menu of ticket products. The Group Sales Executive will handle the service, support, maintenance, and renewal of all assigned and prospected accounts, while also collaborating with the rest of the team to plan and execute various group events and programming.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Achieve or exceed established sales objectives by executing daily sales calls, prospecting, and setting meetings with current and potential group ticket buyers.
• Lead sales presentations and stadium tours for potential clients.
• Develop and maintain relationships with current group ticket customers.
• Develop new group experience ideas and programs to drive revenue, including planning and executing events and / or promotional nights for targeted groups on matchdays.
• Represent promote our clubs at various events, including Reign FC and Sounders FC matches as well as miscellaneous community activations.
• Responsible for servicing, up-selling, and cross-selling full menu ticket products.
• Handle feedback from in-bound calls and provide exceptional customer service to resolve customer issues.
• Maintain accurate records of all client interaction through the club’s customer database system.
• Other duties as assigned.

 

QUALIFICATIONS

• 1+ years of successful sports sales experience, inclusive of prospective new business. Group sales experience is strongly preferred. 
• Experience in event planning a plus. 
• Experience using Archtics and Salesforce CRM preferred.
• Proactive, and driven with the ability to prospect new customers and create self-generated leads. 
• Excellent written and verbal communication skills, with the ability to communicate clearly, concisely, and professionally always. 
• Resilient, with the ability to professionally address criticism and feedback in the moment. 
• Ability to drive independent results, while simultaneously act as a team player who thrives in a collaborative environment.
• Excellent time-management skills and attention to detail.
• An innovative and creative thinker who is not constrained by conventional thinking or established approaches. 
• Understanding of basic accounting principles. 
• A passion for soccer and growing the sport in the United States. 
• Bilingual or multilingual a plus (English/Spanish).

 

WORK ENVIRONMENT

• This role requires regular on-site presence at our Headquarters & Training Facility in Renton, WA, as part of a hybrid work arrangement, as well as matches at Lumen Field, events and meetings in market as needed.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Must be able to facilitate own local travel to events in the greater Seattle region.
• Must reside within Washington state upon date of hire.
• Must be eligible to work in the US without sponsorship.
• Responsibilities include regular work outdoors and may require standing on feet for long periods of time, as well as some lifting of up to 20 pounds.

 

COMPENSATION, BENEFITS & PERKS

We offer competitive compensation and an engaging, supportive environment that prioritizes the health and well-being of our people by providing the following top-notch benefits.

The annual salary ran