Rewards Representative - MGM Northfield Park

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Rewards Representative, you will set the stage for the guest experience with your welcoming smile and top-notch service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.
 

THE STARTING PAY: $16.02
 

THE DAY-TO-DAY:

• Engage and acknowledge all guests in a friendly and outgoing manner

• Provide the ultimate guest service to guests and sees to the needs of preferred players.

• Makes reservations for our preferred players at restaurants, hotels and for transportation.

• Follows department and company policies, procedures, internal controls and government regulations in the performance of job duties.

• Utilize our computer system to input information and navigate through our systems

• Provide a high level of service when interacting with guests using problem-solving, attention to detail, and guest safety

THE IDEAL CANDIDATE:

• Takes pride in their work

• Performs well under pressure

• Enjoys helping others and likes to make a good impression

• Has over 1 year of customer service experience

• Is comfortable navigating programs on the computer

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Health Benefits

• Health & Income Protection Benefits (For eligible employees)

• Maintain a work/life balance

• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts

• Free meals in our employee dining room

• Free parking on and off shift

• Various programs and networking opportunities to help you get promoted

• Volunteer opportunities to give back to the community

• Other various discounts with company partners such as travel, electronics, online shopping, and many more

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11298

Are you ready to JOIN THE SHOW? Apply today!