Part-Time I.T. Support Specialist

Genz Ryan is hiring an I.T. Support Specialist for our Burnsville office!

We’re looking for an I.T. Support Specialist who keeps things running smoothly, solves problems before most people finish saying “help desk,” and lives our core values: Pride, Drive, Team Player, Respect, and Get Sh!t Done.

What You’ll Do:

• Be the go-to daily help desk hero for all staff, responding with urgency.
• Install and configure software, hardware, and networks.
• Manage servers, system tools, and user accounts (create/disable/maintain).
• Monitor performance, troubleshoot issues, and keep systems secure and efficient.
• Support day-to-day tech needs: setup, fixes, relocations, cleaning workstations, etc.
• Handle weekly new hire setups (phones, computers) and deploy equipment.
• Maintain accurate inventory and records of company-issued tech and assets (Verizon, etc.).
• Assist with purchasing, recommending I.T. supplies, and helping plan new tech rollouts.
• Create and maintain I.T. policies, processes, and documentation.
• Keep the server room and workspace clean, safe, and compliant.
• Jump in on miscellaneous tech projects as needed.

Requirements

• A degree or certification in Computer Science, Information Technology or related field, required.
• Valid Driver’s License required.
• Work Schedule: This is a part-time position at 20-29 hours per week pending business demands, seasonality, special projects, and the like. The ability to be flexible with working hours is a requirement. Typical working hours will take place Monday-Friday during regular business hours. Some variation will apply.
• Ability to lift 50 - 75 pounds, crawl in small spaces, and climb ladders on occasion.
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems.
• Some experience in the following is helpful: General CRM, SQL and Python, API Integration, Active Directory, Office 365 Administration, General Network Administration
• At least 6 months of on-the-job I.T. related experience preferred, not required.
• Intermediate to advanced knowledge in general hardware and software.
• A positive and customer service-oriented personality.
• Willingness and ability to accept and embrace change.

Benefits

• A FUN, casual work environment with the latest technology, and helpful, supportive people!
• Get paid weekly – who wants to wait for payday?
• A role offering you autonomy! Do things your way, just communicate with the team!
• Continuous learning!
• Serious room for growth – we promote from within!

At Genz-Ryan, we live by our core values: Pride, Drive, Team Player, Respect, and Get Sh!t Done. If you bring the hustle, we’ll provide the support, training, and career growth opportunities.

Apply today! Questions? Call our office at 952-767-1000!

www.genzryan.com