Software Engineering Manager - QE Automation

Company Description

A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven, personalized solutions. As the nation’s largest senior care advisory service, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior care solution for their loved ones across home care, independent living, memory care, assisted living, and more. Established in 2000 as a family business, A Place for Mom employees are deeply committed to the company mission to enable caregivers to make the best senior care decisions. A Place for Mom fosters, cultivates, and preserves a culture of diversity, equity, and inclusion.

Our employees live the company values every day:

• Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.
• Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.
• Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.
• Win The Right Way: We see organizational integrity as the foundation for how we operate.
• Embrace Change: We innovate and constantly evolve.

Job Description

THE POSITION

We’re looking for a dynamic and technically savvy Software Engineering Manager – QE Automation to lead and elevate quality engineering across our Lead Platform products. This is a unique opportunity for a hands-on leader who excels in fast-moving, self-direct environments and is energized by building systems and processes where they don’t yet exist.

The Lead Platform products serve as the central hub for managing and processing incoming family inquiries. These services include lead capture, routing, and tracking functionalities, ensuring that each lead is efficiently directed to the appropriate internal team allowing for the best possible family experience.

Reporting to the Director of Software Engineering – Lead Platform, you’ll be both a strategic driver and tactical executor, rolling up your sleeves to build robust test automation frameworks, while also influencing the vision, coaching engineers, and driving cross-functional quality initiatives. Your work will directly impact how we scale technology and deliver meaningful experiences to the families we serve.

This role is ideal for someone who thrives in dynamic environments, brings ownership to evolving teams, and sees change as a chance to create something better.

Who you are:

You’re a builder at heart — someone who loves finding opportunity in complexity and unclear situations,  and has a track record of turning undefined processes into well-oiled systems. You know how to lead with influence, bring people along through change, and create a culture of accountability, quality, and continuous improvement.

You're hands-on with modern automation tooling but also understand that people and processes are just as critical as code. You’re not afraid to ask the tough questions, push for better, and drive alignment in the face of competing priorities. And above all, you’re a team-first leader who’s passionate about mentoring others and helping engineering teams deliver great software, faster.

What you will do:

• Own and evolve the test automation strategy across internal Lead Platform applications, introducing modern frameworks and scalable best practices.
• Lead, coach, and mentor a team of QA engineers—guiding both automation and manual testers toward shared goals and high-impact execution.
• Bring structure and clarity to an evolving organization by defining test processes, setting standards, and continuously improving the way we build and test software.
• Roll up your sleeves and build robust, reusable automation for web, mobile, and API layers using modern tools and frameworks.
• Serve as a change agent, helping teams embrace quality as a shared responsibility and championing shift-left testing.
• Collaborate cross-functionally with engineering, product, and design to define testable requirements and ensure quality is built into every phase of development.
• Advocate for pragmatic, risk-based testing strategies that balance coverage, velocity, and business impact.
• Drive accountability for release readiness by defining quality gates, tracking metrics, and communicating risk clearly to stakeholders.
• Influence culture and team norms—helping the Lead Platform organization mature its engineering and delivery practices with empathy, curiosity, and grit.

Qualifications

• 7+ years of experience in software QA or test engineering, with at least 2 y