Senior Privacy Manager

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

In this pivotal role, you will be an integral part of the Palo Alto Networks’ Global Legal Department’s Privacy team, providing expertise in privacy program strategies and operational effectiveness to anticipate challenges, diagnose problems, prescribe actions, and lead programs that have a direct impact on building customer trust and ensuring compliance in the complex cybersecurity landscape. 

As a publicly traded (NASDAQ: PANW), Fortune 500 technology company, we are seeking an individual who is passionate about enabling organizations to more effectively achieve their business objectives while maintaining robust data privacy. You should be an innovative privacy professional energized by coaching teams and leaders, driving transformation, and creating processes that work together and win together. You should be comfortable working with any level of employee or manager, understand business strategy, and have a knack for reading a situation, navigating sensitivities, and finding creative solutions to privacy challenges.

Managing critical privacy workstreams for the enterprise, this position reports directly to the head of privacy and will be an outward facing professional, interfacing directly with the business

Your Impact

• Privacy Program Management & Project Leadership: Help create a scalable and world-class privacy program through the successful initiation, planning, execution, monitoring, control, and closure of privacy-related projects. Drive ongoing improvement of privacy maturity and privacy metrics. Manage and organize privacy programs and compliance frameworks, including liaising with third-party privacy auditors.

• Data Subject Access Requests (DSAR) and Automation: Provide comprehensive DSAR support under applicable law, including intake, communications, collection, redaction, production, and tracking in coordination with managing attorney, e-discovery staff (internal and external), and cross-functional stakeholders. Manage integrations with privacy software vendors to ensure privacy processes can operate at scale, overseeing the implementation of automated solutions.

• Privacy Mailbox Management & Process Improvement: Monitor and delegate work from the Privacy Mailbox based on the team responsibility matrix, consulting attorneys for escalation or questions when necessary. Identify and implement process improvements related to privacy inquiries and requests.

• Cross-Departmental Collaboration & Project Coordination: Work with procurement and vendor assurance teams to ensure privacy risk alignment, managing projects related to vendor privacy assessments. Assist the privacy team with various go-to-market (GTM) tasks to create and enhance processes and documentation, acting as a project lead for specific GTM privacy initiatives.

• Training and Awareness Program Management: Coordinate privacy training across the organization and ensure the te