The North Face: Sales Associate - Oshkosh

Sales Associate 
As a Sales Associate you will be the face of the brand to our retail customers and will be responsible for 
creating best-in-class customer experience in the store. As a Sales Associate, you will actively engage 
with a diverse and often large group of people, using your product, brand, activity and community 
knowledge to ensure each customer has a memorable positive experience. You will serve as part of a 
team, ensuring that customer engagement is the top priority, while also assisting in the daily visual and 
operational maintenance of the store.

Join the North Face Family 
The North Face was built on a love for the outdoors and the desire to enable all types of exploration, for 
all people, from their backyards to the Himalayas. Over the last 50 years we've lived by our “true north,” 
the belief that exploration has the power to change us, to challenge us and to help us see the world from 
new perspectives. To help ignite a global movement of outdoor exploration, love for the natural world and 
an unwavering commitment to protect it, we welcome and encourage new participants to the outdoors. 
We extend our reach through support of non-profit organizations, establishing programs that connect 
participants with close-to-home recreation opportunities, and creating a connection with young leaders, 
inspiring them to explore and conserve.
• As we enter our sixth decade, we pledge to:
• Empower exploration and the thrill of the unknown for as many people as possible.
• Protect the places where we live, play, and operate.
• Evolve the way we make our products by improving our environmental performance and social 
responsibility in the supply chain.

How You Will Make a Difference
Responsibilities:
• Provide a high level of personalized customer engagement.
• Serve as a one stop resource for customers, providing them with relevant product, community, 
and activity-based knowledge and recommendations.
• Demonstrate a willingness to learn and to share relevant activity, community, and product. 
knowledge to create a memorable and valuable experience for the customer.
• Achieve sales and productivity goals by utilizing all available resources to meet the customers’ 
needs.
• Assist in the execution and maintenance of visual directives and standards, including but not 
limited to merchandise presentation, housekeeping, product replenishment.
• Assume cashier duties as needed.
• Assist in the execution of all Loss Prevention initiatives.
• Assist in the overall visual and operational maintenance of the store.

What You Bring
Required 
• Ability to genuinely and comfortably engage with a diverse group of customers
• Customer service experience 
• Ability to collaborate, work as a team, and be adaptable in the workplace 
Internal Use
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, 
evenings, and holidays
• Excellent written and verbal communication skills
• Knowledge, experience and/or willingness to learn about the products, activities, community 
relevant to the store’s customer base
• Attention to detail
• Proficient computer skills including word processing, spreadsheets, and software programs

Preferred 
• High School Diploma or GED 

Physical
• Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.) 
• Standing required for entire work shift 
• Bend, lift, open and move product up to 50 pounds as needed 
• Use ladders for visual merchandising, light adjustments, and window banner placement

 
Free to Be, Inclusion & Diversity
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on 
respect, connection, openness, and authenticity. We are committed to building and maintaining a 
workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to 
work every day.

What’s In It for You
We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our 
people. That’s why we offer comprehensive benefits that encourage mental, physical and financial wellbeing for all VF associates.

When it comes to benefits, we’re the total package. Go to MyVFBenefits.com 
and click on “Looking to Join VF?” to learn more.

NEVER STOP EXPLORING™
Our Parent Company, VF Corporation
VF is one of the world’s largest apparel, footwear and accessories companies connecting people to the 
lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and 
workwear brands. At the hea