Team Leader, Victims Assistance Unit (357854) - Justice Support Services

We encourage applications from Indigenous Australians, people living with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+ people.

The Department of Justice supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated to participate in an interview or recruitment activity, you can include this information with your application.

We are a diverse and inclusive workplace and understand the importance of flexible working arrangements. Talk to us about how this could work for you.

Period of Appointment

Fixed-term until 30 June 2028

Hours per fortnight

73.50 hours per fortnight - flexible options available. 

Duties

• Coordinate and supervise a team together with providing training, advice and performance development.
• Assess applications made under the Victims of Crime Assistance Act and provide relevant information and advice as required.
• Assess and supervise Victims of Crime Assistance applications and payment process, and finalisation of applications for hearing or decision on the papers that includes overseeing, registering and compiling information on files that is sensitive and highly confidential. Undertake award preparation and payment information as a result of decisions.
• Undertake high-level administrative and clerical functions associated with the day-to-day operations of the Victims Assistance Unit. Work in conjunction with the Assessment Officers and Coordinator and Systems Administrator.
• Contribute to the development of the organisation’s policy, procedures, and practices.
• Liaise and provide information to victims of crime, victims of crime services, staff from within the Department of Justice and concerned members of the public.
• Provide advice and supervision to Victims Assistance Unit staff with a focus on the on-going development of knowledge, competence, and professional judgement.

Desirable Requirements

• Possession of a current drivers licence

Pre-employment Checks

The Head of State Service has determined that the person nominated for this vacancy is to satisfy a pre-employment check before taking up the appointment, promotion or transfer.

The following checks are to be conducted:

1. Pre-employment (National Police Record) checks for: Arson and fire setting, violent crimes and crimes against the person, sex-related offences, drug and alcohol related offences, crimes involving dishonesty, deception and/or conspiracy, making false declarations, malicious damage and destruction to property, serious traffic offences, crimes against public order or relating to the Administration of Law and Justice, Executive or the Legislative Power.
2. Disciplinary action in previous employment.
3. Identification check.

Download the Statement of Duties and any Associated Documents

 Statement of Duties (357854) Team Leader, Victims Assistance Unit (CYSOF) Jan 2026.docx

 Statement of Duties (357854) Team Leader, Victims Assistance Unit (CYSOF) Jan 2026.pdf

 Information for applicants (Justice Support Services).docx

 Information for applicants (Justice Support Services).pdf

How to apply

To apply, please provide a Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV.  We do not require a separate statement addressing the selection criteria.

Please apply online by clicking the 'Apply Now' button.

Refer to the 'Information for Applicants' document for furt