Sr. Manager, QA (Other Vendor Print & Packout)

Position Summary

• The Sr. Quality Assurance Manager ensures that all Topps and Fanatics Collectibles products are manufactured to the highest standards of quality, integrity, and timeliness. The Quality Assurance Manager also focuses on optimizing automation, processes, managing staff and maintaining safety standards within the plant. This position interfaces with a range of internal product development teams and the breadth of our external supply chain. The Quality Assurance Manager reports directly to the Vice President of Quality Assurance and Compliance.
• This position is in the Dallas/Fort Worth area and is in person.
• Ability to work extended hours, including overtime, evenings, weekends, and holidays as production demands.

 

Experience/Education

• Bachelor’s degree preferred
• 7-10 years in quality assurance and managing teams in a manufacturing environment
• 3-5 years in a supervisory or management role

 

Quality Assurance Experience

• Experience in developing and maintaining quality control systems
• Proven ability to manage quality assurance programs and ensure compliance within set standards
• Proven ability to work cross functionally to define quality parameters, align SOP’s, work instructions, training material and implementation
• Experience with conducting quality process audits and addressing quality issues

 

Production Experience

• Extensive experience in a manufacturing or production environment.
• Proven track record of managing quality operations and meeting production targets with regards to on time delivery, utilization, efficiency and scrap.
• Experience with implementing and managing lean manufacturing initiatives

 

Management Experience

• Significant experience in a managerial or supervisory role within a busy manufacturing setting
• Experience leading and developing a diverse team of production workers
• Proven ability to manage and optimize resources effectively
• Bilingual a plus

 

Process Improvement Experience

• Demonstrated experience in process improvement and optimization
• Track record of implementing successful process improvement initiatives
• Experience with lean manufacturing, Six Sigma, or other process improvement methodologies a plus

 

Safety and Compliance Experience

• Proven track record of maintaining quality, safety and compliance standards in a manufacturing environment.
• Experience with conducting safety / quality process audits and implementing safety programs.
• Knowledge of OSHA regulations and other relevant safety standards.

 

Collaboration and Cross-Functional Experience

• Experience working with cross-functional teams to achieve production goals.
• Proven ability to collaborate effectively with other departments, such as engineering, quality assurance, and supply chain.
• Experience in managing supplier relationships and coordinating with external partners

 

Essential Functions and Responsibilities

Supervision and Leadership

• Ensure production teams have clear direction with regards to Quality Standards and parameters.
• Assign tasks and monitors the daily activities of the QC staff on production floor
• Audit Process and implement
• Provide coaching, mentoring, and performance feedback to production and QC staff
• Ability to troubleshoot production issues and implement effective solutions
• Strong decision-making capabilities
• Innovative thinking to improve production processes
• Proven ability to lead and motivate a team
• Excellent interpersonal communication skills
• Conflict resolution and team-building abilities
• Strong organizational and time management skills

 

Quality Control

• Attend product engineering and BOM (Bill of Material) reviews, evaluate risks and inefficiencies, and