Customer Sales Executive, Ahold

Job Location: Boston, MA 
Preferred Location: Boston area or New York Metro preferred with Charlotte, Annapolis, and Hershey 
 

Summary:
The Customer Sales Executive (CSE) is responsible for profitably Stop & Shop and Hershey’s business to achieve objectives and plans, including net sales, market share, trade spend, and sales activity margin. Responsibilities include business planning & analysis, creating valued business partnerships with customer by becoming a business advisor, and achieving mutually beneficial agreements through skilled negotiation and understanding of the customer’s business. The CSE will also leverage insights to build a 1 to 3-year business plan and deploy supporting tactics to achieve financial objectives.

This position also has a direct report who has eCommerce responsibility for Ahold Delhaize USA. Expectation is for continuous learning and coaching to develop this individual to advance Omni capabilities across each of the 5 ADUSA Brands as well as Peapod Digital Labs. 
 
Responsibilities:
• Effectively collaborate with customer to optimize revenue, develop the joint business plan and ensure retail execution across multiple Hershey Regions.
• Achieve net sales, market share, trade spend, and sales activity margin targets for Stop & Shop by simulating and planning incremental volume and pre and post analysis as well as displaying core competencies and behaviors. This includes judiciously managing and allocating trade funds (maintaining compliance with all Sarbanes Oxley policies) to achieve profitable sales growth.
• Coach and lead a direct report in their current role by championing Omnichannel and eCommerce learning and execution across the team and customers. Support and develop this direct report to grow their career beyond their current role. 
• Effectively utilize Hershey’s and customers analytical tools (e.g. PlanEx, IRI Gateway, Demand Tech, SOLVE, SKYLINE, internal customer data, etc.) and processes to drive profitable and predictable sales results.
• Build and maintain appropriate sales plans in PlanEx.
• Manage trade fund budget to include clearing deductions and processing invoices.
• Conduct reviews of Seasons and Everyday weekly sales performance with the Category Management team to understand the results of each season and major promotions vs the metrics and to uncover future business opportunities.
• Lead seasonal/innovation line review process with the customer buying team to negotiate and sell our strategy in support of key innovation and aligned JBP objectives.
• Monitor and control customer expenses to include waste, sell thru, supply chain costs, and unauthorized deductions.
• Achieve appropriate levels of account penetration.
• Alignment with retail team through participation and travel to retail meetings as well as field visits with appropriate Retail Management.
• Work collaboratively with Hershey Category Management, Team Lead, CSEs, Customer Engagement, Shopper Insights, Supply Chain, Sales Planning and other cross functional partners on the account.
 
Qualifications:
Education: Bachelor's degree required.
Experience: At least 6 years relevant sales experience. 

 

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