Membership Associate, Shipping and Fulfillment

<p><span style="font-family: Clash Display;"><span style="font-size: large;"><strong>Membership Associate, Shipping and Fulfillment</strong></span></span></p> <p><span style="font-family: Plus Jakarta Sans, sans-serif;"><a href="https://calyx.org/"><strong>The Calyx Institute</strong></a><span class="Apple-converted-space">&nbsp;</span>is seeking applications for a Membership Associate for our shipping and fulfillment operations. This position is responsible for preparing and shipping membership benefits packages to members, optimizing shipping activities to improve efficiency and eco-friendliness, and representing The Calyx Institute through professional and responsive communication with members. This position will also track inventory, supplies, and costs associated with membership benefits fulfillment, help maintain the membership database, and assist with some administrative tasks.</span></p> <p><span style="font-family: Plus Jakarta Sans, sans-serif;"><strong>Essential Duties and Responsibilities include, but are not limited to:</strong></span></p> <ul> <li> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">Receiving and arranging incoming deliveries in designated storage areas.</span></p> </li> <li> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">Packing and shipping outgoing member packages.</span></p> </li> <li> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">Optimizing shipping and fulfillment operations.</span></p> </li> <li> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">Updating Calyx databases to track memberships and inventory.</span></p> </li> <li> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">Coordinating with the membership team to resolve shipping-related questions and member issues using Help Desk software, and over email and/or the phone.</span></p> </li> <li> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">Resolving international shipping issues.</span></p> </li> <li> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">Other tasks as assigned.</span></p> </li> </ul> <p><span style="font-family: Plus Jakarta Sans, sans-serif;"><strong>Preferred Qualifications &amp; Experience:</strong></span></p> <ul> <li> <p><span style="font-family: Plus Jakarta Sans, sans-serif;">0-2 years professional experience in similar roles.</span&