Director Hotel Operations - Full Time (Tropicana Atlantic City)

Responsible for the overall operation of the Hotel at Tropicana Atlantic City, including Front Desk, Front Services, VIP check-in, Parking and  Health Spa.

•    Assist in developing long-range planning goals, including capital needs for new technology, manpower needs and product needs that will support the growth of the operation
•    Assist in the creation and execution of the budget; develop and implement cost control and revenue enhancement
•    Structure objectives toward the attainment of established financial and customer service goals
•    Establish standards of performance for departmental managers and supervisors
•    Ensure coordination of Hotel Operations with other departments for the highest degree of customer satisfaction and efficient operation
•    Maintain up to date knowledge of industry trends and make recommendations for implementation
•    Responsible for weekly, monthly and annual forecasts and reporting results to Finance and senior management
•    Lead the hotel operations division with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
•    Identify compliance risks and take actions necessary to eliminate or minimize risks.
•    Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.
 

NJ KEY QUALIFIER LICENSE NEEDED. MDF will be sent.

 

Bachelor’s degree or equivalent experience in Hotel Operations preferred.  Minimum five years hotel management experience.  Minimum three years resort hotel experience.

 

Additional Qualifications: 

•    Thorough understanding of profit and loss statements and budgetary procedures
•    Must have demonstrated knowledge of hotel and housekeeping operations
•    Strong communication, supervisory and organizational skills
•    Must be able to report and communicate department operations to all levels of employees and management
•    Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
•    Must be able to manage in a diverse, fast-paced, deadline driven, multi-project operation
•    Ability to prioritize and flex to accommodate last minute requests and changes required
 

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.