Manager, Operations Support

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You’ll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success—take the lead in shaping your career development, goals and future!

 

Job Summary:

Develop, implement, and maintain consistent Operations standards and best practices in support of NRG’s objectives

Essential Duties/Responsibilities

• Demonstrate leadership by aligning yourself with and fully supporting company and departmental goals
• Conduct plant site assessments and gap closure to drive the consistent implementation of Conduct of Operations and related Operations standards across the fleet
• Assess Operations activities, identify potential corrective actions, monitor corrective actions for effectiveness, and report findings to Plant and Regional Management
• Champion the Incident Management Process for operations-related incidents, review investigations, track status, and ensure investigations comply with standards
• Utilize Intelex, monitor status of corrective actions and report findings to Plant and Regional Management
• Develop and maintain a strong working relationship with Plant Operations senior leadership, Plant Managers, and Operations Managers
• Lead periodic fleet-wide Operations team calls, sharing best practices and lessons learned
• Develop written documents to improve operations standards as required (procedures, assessments, required reading, etc.) and assist with implementation at plants
• Lead investigations as needed and prepare written reports
• Ability to immediately escalate discovery of unsafe and non-compliance situations to senior leadership
• Ability to accept short-term assignments in interim leadership roles as needed
• Develop, implement, and deliver annual Conduct of Operations training
• Participate/lead in Plant Operations training initiatives such as Conduct of Operations 101, Manager 101, Plant Manager 101, Plant Manager Technical Training, Frontline Leadership, etc.

Working Conditions and Requirements

• Work overtime and non-standard working hours as directed
• Ability to travel to plants as needed – Up to 50% travel
• Always Possess a valid Driver's License

• Requires wearing personal protective safety equipment

 

Minimum Requirements:

 

• Minimum 10 years’ experience in power plant operations
• Minimum 2 years’ experience in Plant Operations Management
• Experience using a personal computer and standard business software

Preferred Qualifications

• Excellent communication skills: including strong oral and writing skills, and the ability to effectively listen as well as a willingness to voice opinions and offer solutions
• Strong analytical and problem-solving skills with careful attention to detail, accuracy, and precision; candidates must demonstrate unquestionable trust, superior performance, and commit to highest standards of quality and integrity
• Strong interpersonal skills with the ability to deal with a wide variety of people with tact, courtesy, and professionalism
• Ability to effectively communicate to all levels of the NRG organization from bottom to top
• Ability to effectively make presentations to large groups of people as well as impactfully working one on one
• Ability to establish and maintain a positive and professional working relationship with all individuals
• Ability to read, create, and follow written policies, procedures, and checklists
• Ability to read, write, and understand English
• Ability to learn state/region-specific bargaining unit agreements
• Knowledge of electrical generating industry operating standards
• Knowledge and use of Human Performance principles and error reduction tools
• Knowledge of applicable safety and environmental regulations in in