Deputy Director of Neighborhood and Human Services

Position Title: Deputy Director of Neighborhood and Human Services

To view all salary ranges for the City of Peoria, please click here.

Tell me more…..

*Next steps in the application process for this Deputy Director recruitment will include a screening interview (online) on January 6 and an in-person panel interview on January 22. *

Are you a visionary leader who’s passionate about building strong, thriving communities? The City of Peoria is seeing a dynamic Deputy Director of Neighborhood and Human Services to oversee key programs that directly impact the quality of life for our residents.

In this pivotal leadership role, you’ll guide and inspire teams across multiple divisions – including code compliance, human services, family and youth services, transit operations and business services – ensuring excellence in service delivery and community engagement. You’ll play a central role in shaping the department’s strategic direction, managing budgets, fostering partnerships and advancing innovative initiatives that strengthen neighborhoods and support Peoria’s diverse residents.

As the Deputy Director of Neighborhood and Human Services, you’ll play a key leadership role in delivering exceptional programs and services. In this role, you will:

• Inspire and lead talented teams by setting clear goals, supporting professional growth and fostering a culture of accountability, innovation and service excellence.
• Drive continuous improvement by streamlining processes, integrating best practices and championing collaboration across division to deliver seamless, high-quality services.
• Shape policy and strategy by developing, interpreting, and implementing departmental policies and procedures and establishing clear objectives that align with the City’s mission and strategic priorities.
• Lead financial stewardship by preparing and managing operating and capital budgets, conducting fiscal impact analyses, and ensuring that resources are allocated efficiently and responsibly.
• Cultivate and create strong community and stakeholder relationships through strategic partnerships with residents, nonprofits, regional agencies and businesses.
• Plan for the future by setting long-range and strategic goals that anticipate community needs, strengthen operations and enhance Peoria’s reputation as a great place to live, work and thrive.

We are seeking a collaborative and forward-thinking municipal leader with a passion for public service and a proven record of results. Success in this role will require:

• Exceptional communication and relationship-building skills to engage staff, residents, and regional partners.
• Strong strategic thinking and problem-solving abilities to navigate complex challenges and drive meaningful results.
• A high degree of emotional intelligence, fostering trust, inclusivity, and teamwork across all levels of the organization.
• The flexibility and innovation to adapt to evolving community needs and priorities.
• Unwavering integrity and professionalism in representing the City of Peoria and its values.

To view the full job description, work environment and physical demands, click here.

Join us in building Peoria’s future!

At the City of Peoria, we’re driven by our core values (Professional, Ethical, Open, Responsive, Innovative and Accountable) – values that guide everything we do in service to our residents. As a key member of our leadership team, you’ll have the opportunity to shape programs that strengthen our neighborhoods, enhance community well-being and set a standard for public service excellence across the region.

If you’re a strategic, relationship-driven leader who’s ready to take on a role where your expertise truly matter, we invite you to apply today. Together, we can build on Peoria’s strong foundation and create a brighter, more connected future for all.

Why Peoria?

Recently voted the #1 place, to live, work and play, Peoria is a community you can be proud to work for.

Take a look at the great benefits offered to eligible employees: