Sr. Manager, Event Operations

HOURGLASS COSMETICS — Sr. Manager, Event Operations (Hybrid role)

Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award-winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 markets and over 4,600 doors including Sephora, Ulta, Neiman Marcus, Selfridges, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics.com

The Sr. Manager, Event Operations supports the cross-functional teams in leading planning, management and execution of global Hourglass consumer events, including brand, retail and immersive experiences.

The right person for the role will have a proven track record of using project planning tools and cross-functional team coordination to bring an event from concept to reality, while helping teams navigate any challenges to ensure smooth go-to-market execution. This person will have the ability to quickly identify risks, solve roadblocks, and concurrently drive multiple projects forward while coordinating teams.

This role will be responsible for leading, managing, planning, and tracking strategic and tactical steps of Hourglass in-person events, considering critical inputs from other teams. This role will focus on leading overall project plans, communication, risk analysis, and coordination of internal teams and external vendors to bring a campaign concept to life.

The Sr. Manager, Event Operations will work closely with multiple, global cross-functional departments (e.g. Brand Marketing, Trade Marketing, Visual Merchandising, Creative, Education, Artistry) to oversee the global launch and strategy surrounding in-person events and pop-ups. They will help ensure that various stakeholders clearly understand their respective key steps and/or milestones for a successful project delivery.    

WHAT YOU DO:

• Own end-to-end and track project plans and timelines for global brand and product events
• Design the overall project plan, and the development of timelines; from concept sign-off to event go-live
• Manage and monitor the end-to-end project timelines for 5-10 annual brand events around the world, leading regular status meetings with key stakeholders to ensure all critical milestones are achieved in the plan 
• Lead collaborative relationships with key stakeholders at all levels, ensuring they are kept appropriately informed of project activities and kept accountable for respective steps 
• Deliver clear, concise, and effective executive level communication 
• Identify, secure, and coordinate internal and external resources and expertise to achieve project objectives, ensuring the team is appropriately staffed for upcoming projects   
• Ensure that projects are proceeding according to timelines, meeting milestones and budget 
• Anticipating and planning for changes in project as necessary to achieve project success 
• Provide status reporting regarding project milestones, deliverables, dependencies, risks and issues, communicating across leadership 
• Effectively delegate tasks and responsibilities to appropriate team or outside partners 
• Define success criteria and disseminate them to involved parties throughout project life cycle 
  
  

YOU’LL LOVE THIS JOB IF:

• You are CREATIVE: You are innovative and forward-thinking in your approach and mindset.
• You are highly STRATEGIC: You are able to develop creative concepts and vision that support brand and business goals.
• You are extremely ORGANIZED: You are not overwhelmed by the thought of tackling multiple tasks at a time.
• You are DETAIL ORIENTED: You appreciate the importance of having detailed and precise information.
• You are a strong COMMUNICATOR: You are a people person, natural leader and collaborate well with others.
• You are AGILE: You adapt well to changing needs and priorities and are able to pivot easily to achieve goals and deadlines.
• You are PASSIONATE about beauty: You are eager to learn and absorb all things related to beauty, brand and creative strategy.

QUALIFICATIONS:

• Bachelor's degree in marketing, advertising, communications or business. Agency experience preferred 
• Minimum of 5 years of experience within project manage