Analyst/Senior Analyst, Marketing - Lounge Revenue and Network Strategy

Location: DFW Headquarters Building 8 (DFW-SV08)   
Additional Locations: None
Requisition ID: 72009 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.  As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.  Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This role is part of the Ground and Lounge Product team within the Customer Products organization, part of the Customer Division.
• This role focuses on the lounge partner relations, both oneworld and 3rd party lounge suppliers, and product improvement of American's lounge products. This role plays a critical part in driving improvement and growth of our lounge products and access policy while working closely with many stakeholders to align priorities and execute projects.

What you'll do

• Manages the relationship with oneworld and 3rd party lounge partners 
• Works hand-in-hand with the Premium Guest Services IT team to manage access policy and IT Systems for guest registration and product fulfillment
• Develops products and solutions that enhance the profitability of the lounges
• Builds lounge capacity summaries to support relocation or new builds
• Review, negotiate, and implement oneworld and 3rd party lounge contracts in coordination with internal and external legal council as well as coordinate partner lounge access as a result of Seamless Partnership initiatives. 
• Spearheads enterprise wide business development and IT projects related to lounge growth and financial improvement
• Inspires a culture of continuous improvement and challenge conventional thinking. Drive creative solutions and intelligent risk-taking
• Collaborates closely with key stakeholders across the company like PGS, IT, Seamless Partnerships and Alliances. 
• Actively communicates with stakeholders and across all levels. Provides transparent and continual communication
• Measures and reports on commercial results of lounge network, working to improve performance and making smart decisions that are reflected not only on lounge P&L, but also other P&Ls across the company
• Must be willing to travel in U.S. and internationally when needed for business (approximately 10-15%)

All you'll need for success

• Minimum Qualifications- Education & Prior Job Experience
  • Bachelor's Degree or equivalent experience/training
  • 3 years of related experience
• Preferred Qualifications- Education & Prior Job Experience
  • Graduate degree and/or equivalent work experience
  • Close familiarity with PGS Operations, Commercial Finance, and Co-brand
• Skills, Licenses & Certifications
  • Must be organized, energized, results oriented, articulate, possess strong oral and written communication skills
  • Ability to be persuasive and influence others and balance multiple priorities simultaneously
  • Ability to proactively identify solutions to complex issues and provide guidance to key stakeholders to solve these issues
  • Strong analytical, quantitative and problem-solving skills in combination with the ability to think and frame solutions strategically and creatively
  • Strong attention to detail with ability to make connections across functional areas and understand dependencies and implications
  • Strong Excel modeling skills and proficient with other Microsoft Office products (e.g. Word and PowerPoint)
     

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself a