Senior Program Manager

As a Senior Program Manager, you are responsible for partnering with team members and external stakeholders to develop and implement quality improvement and special project initiatives, promoting initiatives to new customers, and performing day-to-day project management of the regional Emergency Preparedness Program (EPP). This includes the responsibility to mentor and coach others in EPP topics and help the team expand knowledge and skills. This role will develop and implement strategies regarding the EPP management program. The role will partner with emergency services, paramedicine, healthcare providers, and other related partner organizations to ensure standards set meet the quality and effectiveness of the program.
This role is contingent upon award of contract

Essential Functions

• Lead transformational change, partnering with associations, healthcare providers, and other related stakeholder organizations to improve the quality of health care for patients.
• Research, develop, market, and implement the EPP management program(s) and strategies 
• Analyze data to determine appropriate intervention and strategy.
• Assess opportunities and/or risks and make recommendations to community partners and management.
• Develop and present learning or informational sessions to community partners and stakeholders.
• Stay abreast and informed of EPP practices and technologies.
• Make recommendations to management for improvement in EPP program.
• Serve as organization’s technical expert regarding EPP.
• Educate internal and external customers, healthcare providers on industry changes and best practices.

Requirements

• Bachelor’s degree from an accredited college or university with major course work in emergency management, criminal justice, business, public safety, public administration, or related field.
• 8+ years of experience in safety, emergency management, and/or related field in a healthcare setting.
• Incident Management Team Certifications.
• Knowledge of federal and State emergency management frameworks (NIMS, ICS).
• Completion of the FEMA ICS-100, ICS-200, ICS-700, and ICS-800 courses meet certification qualifications.
• Ability to manage internal, external, commercial, and federal partner relationships effectively to coordinate and execute disaster training and exercises.
• Highly effective verbal and written communication skills are required to work successfully with a diverse group of staff at all levels within the organization and external partners.

COMMITMENT TO SAFETYAs part of our commitment to health and safety, some roles may require additional health protocols (i.e. personal protective equipment or vaccination) Who We Are: Telligen is one of the most respected population health management organizations in the country.  We work with state and federal government programs, as well as employers and health plans offering clinical, analytical, and technical expertise. Health has changed a lot through our 50-year history, but what has remained constant is that we care deeply about who we serve and what we do. Our success is built on our ability to adapt, respond to client needs, and offer innovative solutions. Our business is our people and we’re looking for talented individuals who not only believe in our mission but who are ready to take ownership and make a difference in the lives of people, in the world of health. Learn more about who we are and what we do at www.telligen.com/about-us Are you Ready? We’re on a mission to transform lives and economies by improving health and getting there means following through on our values of Ownership, Community, Ingenuity & Integrity.  Ownership: As a 100% employee-owned company, our employee-owners drive our business, our solutions, and share in our success. When employee-owners grow and thrive, we all win.Community: Putting others first and being a good corporate partner wherever we work, and play makes us who we are. We Show Up. For our clients, for our communities, and for each other.Ingenuity: We’re a team of passionate professionals driven by hard work and big ideas. We understand that high-value breakthroughs come from taking calculated risks. If it will benefit our clients and advance our mission, we’re all ears. We celebrate free-thinking and challenge the status quo, so brainstorm away! Integrity: Smiling faces (virtual or in-person) are the norm around here. We enjoy a friendly work environment where everyone is dedicated to mutual trust, respect, and excellence.  Thank you for your interest in Telligen!Follow us on Twitter, Facebook, and LinkedIn to learn more about our mission-driven culture and stay up to speed.
Telligen and our affiliates are Affirmative Action, Equal Opportunity Employers (E