Lead Coordinator, Residence Life

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Job Type:

Employee

Duration in Months (for fixed-term jobs):

N/A

Job Family:

Student and Campus Support

# of Open Positions:

1

Faculty/Service - Department:

Wellness, Residence Life

Campus:

Main Campus

Union Affiliation:

SSUO

Date Posted:

mars 06, 2025

Applications must be received BEFORE:

mars 17, 2025

Hours per week:

35

Salary Grade:

SSUO Grade 09

Salary Range:

$69 478,00 - $87 764,00

About Student Affairs :

Student Affairs is at the very heart of the student experience at the University of Ottawa. We recruit the very best future students, support them throughout their university years and leave them well-prepared for fulfilling careers and future studies. Our team of more than 600 dedicated staff provides the services that keep students happy, well and thriving as they pursue their ambitions. We help them apply and enrol for courses, we oversee 11 residences and an award-winning Dining Hall, we organize fun events and varsity sports activities, we run an innovative career development and experiential learning program and much more!

There’s nothing more rewarding than helping future generations reach their full potential at a world-class university. With our wide variety of career opportunities and professional development pathways, we’re sure that you’ll enjoy the experience as much as our students do.

Position purpose:

The Coordinator, Residence Life is accountable for the development and execution of service and program delivery that contribute to a superior experience for students living in residence, encouraging student participation in the community, contributing to student success and in turn, creating a competitive advantage for the University. The position ensures the smooth functioning of Residence Life services and programs, which are concerned with promoting the personal, professional and social development of students with the intent to positively impact upon retention and the academic success of students while fostering a strong sense of belonging.

In this role, your responsibilities will include:

• Collaborates in the development and execution of Residence Life initiatives, including the development and design of programs, activities and initiatives for students (developmental and community based, both active and passive); program and service evaluation and the development of recommendations for ongoing service/program improvements, practices and initiatives.  Monitors expenditures and ensures that ongoing operations of programs and initiatives under his or her responsibility adhere to the established budget.
• Provides leadership, guidance and supervision to Student Employees to ensure services, programs and support to students are delivered according to the principles and objectives of the Housing Service mandate, and in compliance with established policies and guidelines.  The Coordinator works to ensure programs and services meet stakeholder expectations and needs; encourages student participation in the University and broader communities; and contributes to a positive student experience overall.
• Responds to and provides support and resolution toward a broad range of issues and challenges that surface in a student residence community, including addressing and managing student behavior, managing and resolving conflicts, and managing risk and incident response.  The Coordinator is required to review and analyze relevant facts, liaise with University staff, faculty and other relevant authorities to advise and inform, as necessary; document case files; develop recommendations for the resolution of issues and appropriate outcomes; and ensure the appropriate follow-up.  Ensures the management of cases is consistent with University and Housing Service policies and protocols; as well as other relevant legislation and guidelines including ensuring proper documents of incidents involving residents.
• Serves as an ongoing liaison at the operational level with campus partners, such as faculty, finance, resident associations; as well as with community based representatives to advise, resolve issues and create opportunities for enhancing a positive student experience in the context of the residence life mandate. Liaises with risk management resources to ensure proposed activ