Employer Implementation Analyst
AlegeusAbout the role
Do you want to shape the future of fintech and healthtech? Energized by challenges and inspired by bold goals? Ready to elevate your career alongside driven and talented colleagues? If that sounds like you, explore a career at Alegeus today. Opportunity Happens Here.
Employer Services Analyst
Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together. As an Employer Implementation Analyst, you’ll deliver top-notch service by supporting stakeholders throughout onboarding, new business, and ongoing initiatives, while effectively educating them on the value proposition of our clients' products and services through proven project management methodologies. Collaborate with dedicated colleagues, embrace a spirit of innovation, and build an enriching career with us.
OPPORTUNITY HAPPENS HERE — REALIZE YOURS
Alongside the best and the brightest, you will regularly:
Successfully onboard clients to the platform, configure plans, and manage renewals with a 98.5%+ success rate, ensuring accurate setup and documentation.
Enroll employees via EDI or manual processes and handle eligibility updates including new hires, changes, and terminations.
Provide responsive service by analyzing and resolving client, plan, and customer escalations within a 3–5-day window, including card and claim issues.
Identify process gaps, recommend and implement improvements, and contribute to the development of best practices and supporting documentation.
Maintain high data integrity by capturing and inputting employer and participant information accurately across systems.
Monitor trends, proactively address issues, and ensure clients are leveraging best practice solutions for optimal platform use.
ESSENTIAL SKILLS FOR CREATING A LASTING IMPACT
Alegeus colleagues are known as problem-solvers, risk-takers, and innovative thinkers. As an Employer Services Analyst, these skills are essential for success:
Abilities: Proficient in MS Office programs including Outlook, Word, PowerPoint and Excel.
Experience: 1+ years of experience working with employer groups is preferred. 1+ years’ experience in health insurance or consumer directed products such as HRAs, HSAs, FSAs, etc. whether at an agency, TPA, health plan or financial intuition is preferred.
Education: Bachelor’s degree or equivalent education and/or work experience required.
Location: 25% Hybrid in Maitland, FL or Milwaukee, WI
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BECAUSE WE CARE, WE OFFER:
A flexible work environment
Competitive salaries, paid vacation, and holidays
Robust professional development programs
Comprehensive health, wellness, and financial packages
SHARED AMBITION. INSPIRED FUTURE.
At Alegeus, our success is guided by our aligned vision and values—it is how we work together and collaborate to achieve our goals.
People First. We pride ourselves in bringing talented people together and treating one another with care.
Partner Powered. We are committed to empowering our partners, knowing our success is shared and we win as one.
Always Advancing. We are driven by potential and relentlessly determined to achieve our goals.
“I truly believe that people who are well-skilled and talented can go wherever they want in this company. We want to create the best place anyone has ever worked.” - Alegeus employee
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