Senior Advisor Enterprise Compliance Program Management

Summary

Enterprise Compliance Programs and Operations is seeking a highly motivated, organized and self-directed Enterprise Program Management leader to join a dynamic team responsible for the management and delivery of compliance-driven programs and projects focused on minimizing compliance risk and advancing strategic business opportunities. Program scope includes a variety of major cross-business compliance initiatives and priorities that are either portfolio funded, or business funded.

The Enterprise Program Management Senior Advisor is accountable for enterprise program delivery as well as providing overall oversight of the program management discipline for defined set of initiatives. This involves leveraging strong project management methodologies and interpersonal skills while coordinating with various cross-functional stakeholders and teams to drive on-time quality delivery within budget, ultimately ensuring Cigna Group compliance and/or Client/Partner compliance.

The Senior Advisor will provide mentorship and coaching to support professional development and define and enforce best practices. The senior advisor should leverage deep professional knowledge and acumen when advising and drive a culture of continuous improvement and accountability while focusing on the member, client, and account team experience.

Core Responsibilities:

• Interpret requirements: They translate complex legal and regulatory language into clear, actionable business requirements for various departments to facilitate implementation.
• Prioritize implementation of requirements based on regulatory or compliance business or marketplace demands.
• Provide guidance on design and solutioning with focus on balancing efficiency, compliance, and the organization’s commitments.
• Assess if requirements have been designed and implemented in a compliant manner.
• Lead and manage delivery of programs against the compliance requirements, with a clear authoritative knowledge on the capabilities required for compliance.
• Ability to communicate the scope and success criteria for compliance programs for timely delivery to both business and technical resources.
• Ability to lead all impacted program teams to implement the scope in an end-to-end manner.
• Manage and report on risks and issues, working to put in place appropriate mitigation measures with business approval.
• Manage Program financials, including obtaining and validating estimates, documenting and prioritizing change controls, and managing the program budget and run rate.
• Ability to create tools or templates to aid in the efficient delivery of compliance requirements.

Areas of Expertise & Competencies:

• Regulatory New Law requirements decomposition, business process modeling / and assessment, testing. Highly knowledgeable on Cigna and Evernorth processes, products and technologies, test case and validation creation and execution.
• Strong communication, coordination, collaboration, problem solving and follow up skills.
• Strong influencing, negotiating and relationship building skills to resolve issues across matrix partners.
• Financial acumen, specifically around return on investment

Work Experience Requirements:

• Bachelor’s Degree required; MBA preferred
• Experience translating complex regulatory language into clear, actionable business requirements that can be implemented is needed.
• 8+ years of program/project management work experience in regulatory, compliance in heath plan or medical is required.
• Business requirements documentation and transition is needed.
• Formal project management training and/or certifications preferred (examples include but not limited to: PMP, Agile, SAFe, Lean Portfolio Mngt, Change Management, Six Sigma.
• Strong business acumen, with proven ability to leverage knowledgebase to adapt to new work quickly
• Track record of solid communication skills – verbal, written, and presentation skills, with multiple stakeholders, at all levels
• Experience leading large, complex, cross-functional, cross-organizational projects or programs
• Proficiency in Microsoft Power Point, Excel, SharePoint, Jira, Visio, MS Project
• Some travel may be required (<25%)

I

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual