Compliance- Quality Assurance - Senior Associate

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgement to solve real-world challenges that impact our company, customers and communities.  Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. 

As a Quality Senior Associate in the Compliance, Conduct & Operational Risk (CCOR) Quality Assurance Monitoring and Testing (M&T) team, you will be responsible for the timely and effective management and execution of the firm’s global monitoring and testing program across multiple lines of business. You will be part of a team of individuals responsible for providing solutions to drive effective controls monitoring and testing techniques using data, and for the execution of certain monitoring and testing engagements. Our team will be covering all Lines of Business within JP Morgan (e.g., Corporate and Investment Bank, Asset Wealth Management, Commercial Bank and Consumer Community Banking). You may provide Compliance coverage for several areas, in addition to serving as the team’s subject matter expert for specific regulations in executing the following Core Practices: Governance and Oversight, Regulatory Management, Policies and Procedures, Training and Awareness, Monitoring and Testing, Issue Management, Risk Assessment and Reporting, and Risk Control Self-Assessment.

Job responsibilities

• Perform analysis to identify major issues and actionable opportunities, design potential solutions, and quantify bottom-line financial impact
• Develop management, stakeholder, and regulator presentations in order to communicate issues, recommendations, and status of initiatives
• Identify potential concerns and control issues, determine the root cause of issues and ensure stakeholders develop and implement appropriate corrective actions
• Conduct ongoing compliance monitoring activities and participate in special projects as required
• Challenge the status quo by providing critical and analytical thinking and strong decision making capabilities to identify problems, propose creative solutions, and escalate as necessary
• Develop project plans and document and analyze business systems/processes
• Manage a team of both full time and temporary employees
• Help build out the M&T QA team and process
• Give timely feedback to Stakeholders
• Build partnerships and Quality champions with the M&T team

Required qualifications, capabilities, and skills

• Possess strong written and oral executive-level communications skills
• Detail-oriented; possess a high-level of attention to detail and quality for their work product
• Excellent analytical skills
• Previous Management experience 
• Partnership with Monitoring & Testing, Operational Risk and Compliance managers, and business stakeholders. Involvement in departmental projects particularly in relation to the development of the development of the Annual Monitoring and Testing Plan
• Minimum 3 years of relevant experience in the financial services industry in Compliance, Risk Management, Audit.
• Relevant Operational Risk Management or Compliance experience, alternatively other related experience such as audit, operations or business control management, or similar. An understanding of operational risks and their drivers and be able to challenge the design and effectiveness of the associated business controls
• Experience using the MS Suite of products
• Ability to work both independently and as a core team member

Preferred qualifications, capabilities, and skills

• MBA or Bachelor's degree with professional certification preferred

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs,