Isolation Valves Quality Manager

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.

Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.

Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits!

Role Summary:

The Isolation Valves Quality Manager will provide company wide leadership and guidance to Flowserve isolation valve business unit. This Manager will oversee all Quality regulatory, policy, best practice, and procedural matters. Responsible for delivery and execution of Quality strategy, improvement programs, Global policies for Flowserve and for developing these skills and quality mindsets within the Quality and Operations community. Reporting to Quality Director for the division and dotted line reporting to Business Unit Director of Manufacturing. Can sit in one of these 3 locations: Cookeville TN, Raleigh NC, Sulphur Springs, TX with 30-50% travel.

Responsibilities:
- Champion culture change – lead with purpose, core values, and behaviors to promote and fully imbed a Zero-Defect mindset within all employees across Flowserve.
- In support of Flowserve’s overall Quality Strategy, develop and lead the Flow Control Division Business Unit (BU) Quality Strategy including programs, plans, policies, and procedures to ensure and go beyond basic compliance requirements and adopt best practices that enable the highest levels of customer satisfaction and on-time-delivery.
- Support the implementation of BU wide Quality Management System (QMS) to integrate legacy siloed systems to track and reduce nonconformance to specifications, standards, and customer expectations in the most efficient manner possible.
- Promote and implement consistent accountability actions and mindset across all BU facilities globally, such that all employees understand and meet Quality expectations.
- Support Flowserve’s development and implementation of the Flowserve Quality Business System  across the entire enterprise.
- Lead standardization efforts to ensure all facilities within FCD BU operate under the same policies and procedures and are measured by the same performance metrics in alignment with global procedures.
- Provide guidance, coaching, mentoring, development, and leadership for direct/matrix Quality team within BU.
- Build relationships and lead with expert consultation, collaboration, guidance with an enterprise mindset.
- Ensure Quality inspection, monitoring, measurement, testing, and recordkeeping requirements are fully completed and maintained in accordance with all company standards.
- Manage and support the implementation of Quality Training in BU facilities.
- Prepare and analyze meaningful Quality performance metrics, prepare reports, and make recommendations to senior management with a focus on actions to improve, both on specific situations and systemic trends.
- Participate in internal Quality audits and regulatory inspections as needed, ensuring that follow up actions are implemented and shared.
- Assess the impact of regulatory changes that affect operations, raise awareness, and ensure compliance.
- Use project management tools to ensure effective and timely completion of project milestones.
- Interface with Engineering, Supply Chain, Material Management, HSE, Lean, and Project Management.
- Support ensuring export compliance at each site.
- Evaluate current Quality Managers.
- Support hiring of new Quality Managers at sites.
- Support Quality Requirements Standardization Project.
- Interact with the functional areas including manufacturing, purchasing, engineering, production, and field service/repair to evaluate failure trends, product quality problems, and quality issues.
- Evaluate existing quality processes and systems at the site and BU level for effectiveness and improvement opportunities.
- Interact with customers and suppliers on quality i