Program Manager

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation. 

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

NBCUniversal’s Quality & Program Management (QPM) team provides program oversight & strategic planning across large initiatives within Technical Operations and Enterprise Engineering. The team is seeking a Program Manager, Business Operations who will be instrumental in executing large-scale transformation initiatives for the Office of the CIO & EVP. The programs in this area are core to delivering key projects, initiatives and organizational change aligned with our strategic vision in a fast-changing Media and Entertainment market.

• Strategic focus to assist in preparing Long Range Plans (LRP) to give the collective organization a 10-year view of NBCU operations initiatives
• Build strong partnerships throughout NBCU, engaging program/project team members and leveraging influence across diverse leaders, internal teams, and external suppliers to ensure objectives and deliverables are consistently accomplished according to plan
• Create and manage program charters, schedules, resource plans, program budgets, and financial cost/benefit models
• Continually collaborate with executives and stakeholders, document requirements/scope and dependencies, and host program kick-offs
• Manage cross-functional dependencies, risks, and changes effectively by optimizing scope, schedule, and resources accordingly
• Provide program-level status updates and reporting to sponsors and stakeholders, and facilitate regular program status meetings (including agendas, presentations, minutes, action items and follow-up)
• Follow and contribute to standards, best practices, processes, and documentation for the Program Management team
• Prep and facilitate offsite meetings, technical councils and lean workouts to drive business solutions
• Contribute to existing Business Operations processes across the organization but bring fresh eyes to our existing cadences to help re-invent our rhythm and streamline communications

Qualifications

• Bachelor’s degree or 5 years equivalent experience in Project/Program Management, Business Administration or a related field
• Excellent written and verbal communication skills
• Strong presentation and facilitation abilities
• Problem-solving skills with the ability to collect information from multiple sources and present complex topics to both technical and non-technical audiences, most notably via PowerPoint
• Flexibility and an excellent interpersonal demeanor in order to work with many different types of teams
• Exemplary time management and organizational skills, including thorough note taking with followups
• Proactive: strong sense of ownership and a self-starter
• Ability and desire to work in a fast-paced, rapidly changing environment with short turnaround times and occasional late nights
• Must be able to accommodate both domestic and international travel, sometimes on short notice

Preferred Qualifications:

• Experience with crafting long term strategies a plus
• Experience managing global teams with competing priorities, diverse business objectives, and time zone constraints
• Experience within the media and entertainment industry
• Experience with JIRA, Lucidchart, Smartsheet, Tableau and/or PowerBI
• Program Management Professional (PgMP) or Project Management Professional (PMP) certification a plus

Additional Requirement