Research Data Scientist & Service Delivery Manager

Department

Provost Research Computing Center

About the Department

The University of Chicago Research Computing Center (RCC), a unit in the Office of Research, provides high-end research computing resources to researchers at the University of Chicago. It is dedicated to enabling research by providing access to centrally managed High-Performance Computing (HPC), storage, and visualization resources. These resources include hardware, software, high-level scientific and technical user support, and the education and training required to help researchers make full use of modern HPC technology and local and national supercomputing resources. The Office of Research oversees the conduct of sponsored research, research program development, and contract management functions.

Job Summary

The job develops software to support the data acquisition, ingestion, and integration for research projects. Assists in the development of user interfaces and scalable back-end services to automate and accelerate the scientific output of multi-institutional research projects.

The University of Chicago Research Computing Center (RCC) is seeking a highly motivated Research Data Scientist & Service Delivery Manager to support faculty, post-docs, and graduate students on using high-end computing for their research projects. The person in this position will primarily coordinate the RCC level 1 support services and will also work on projects spanning a variety of tasks from multiple disciplines. The person in this role will also mentor and manage a team of talented UChicago students who assist with user and project support. The scientists will work with a multi-disciplinary team consisting of computational scientists, machine learning scientists, and application developers. Working as part of an existing team at the RCC, the successful candidate will have ample opportunity to contribute to enabling science at UChicago.

This is a hybrid position requiring at least 3 days a week onsite.

Responsibilities

• Work closely with faculty to identify, proactively propose and execute solutions to support or advance their research.

• Independently propose and execute practical solutions to various research challenges.

• Solves user problems promptly and professionally.

• Create and maintain a knowledge base and technical documentation to ensure consistent and high-quality user support.

• Hire, train, and manage a team of talented students.

• Develop, install, and test scientific software in support of research goals.

• Develop documentation best practices and tools that can be used by others.

• Develops and presents technical training materials and web-based documentation. Ensures timely systems support and updates. Assists in conducting information security assessments and risk analysis of computing environment.

• Evaluates past and present technologies to help develop new tools. Ensures all the new tools have been through quality control reviews.

• Perform other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Education:

• Bachelor’s degree, preferably in Computer Science, Mathematics, Engineering or similar field.

Technical Skills or Knowledge:

• Proficiency in a scripting language such as Python.

• Experience in a Unix/Linux-based environment.

• Excellent oral and written English communication and inter-personal skills.

• Strong analytical skills and problem-solving ability.

• Ability to work well with faculty and researchers.

• Proficiency in one or more programming languages (e.g. C++, C, etc.) strongly preferred.

Application Documents

• CV or resume (required)

• Cover letter (preferred)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Research

Role Impact

Individual Contributor

Scheduled Weekly Hours

37.5

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No