VP, Commercial Services

Additional Location(s): US-MA-Marlborough

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.     

          

About the role:

 

We are seeking a talented leader with a commercial/sales/marketing background to spearhead the development and execution of strategies to accelerate commercial enablement. This presents an exceptional opportunity for an experienced, senior-level professional with a proven track record of innovation and successful outcomes.

 

As the VP of Commercial Services, you will lead a diverse and high-performing team, partnering across the organization to shape the future of global commercial service operations. This role will champion enterprise-wide commercial strategies to reduce SG&A, enrich commercial growth opportunities, and improve customer experience. Your responsibilities will encompass driving key enterprise capabilities, including digital commerce, customer contracting, digital sales solutions, commercial operations, commercial support, global operations process leadership, sales training and development, and sales administration.

 

Seize this exciting opportunity and join us in shaping the future of our business as we advance science for life.

 

This position requires approximately three days per week onsite at our Arden Hills, MN, or Marlborough, MA offices.

 

Your responsibilities will include:

Program Management:

• Develop and oversee all commercial services for the enterprise, including but not limited to sales administration, customer contracting, customer support, technical support, service innovation, commercial service delivery, digital sales capabilities, global process leadership, sales training, and sales compensation and administration.
• Build a vision of how these commercial services and systems integrate with one another for greater business leverage and impact.
• Lead and support the implementation and change management of strategies that accelerate sales operations, digital sales enablement, and large digital commercial capabilities (e.g., Salesforce.com (SFDC), Revenue Management, eCommerce) programs to achieve strategic enterprise imperatives.
• Serve as the representative of all sales organizations in key enterprise programs, such as investment optimization programs, supply chain partnerships, digital tool adoption, customer care, and global business services.
• Responsible, through direct and indirect reports, for the implementation and maintenance of sales administration activities: rebates, contracting, commissions, reporting, program management, customer data management, and others.
• Oversee commercial service delivery, including Meetings & Events, Vehicles, Credentialing, Travel & Entertainment processing, HCP payment reporting, and other shared commercial operations.
• Utilize technical/professional knowledge and skills to establish, interpret, and execute company policies in a major segment of the company.

 

Talent Management and Engagement:

• Lead and support the commercial services team in developing and executing strategies.
• Hire, retain, develop, and inspire team members to achieve their full potential while expanding the team's capabilities in new areas.
• Develop and communicate a clear vision and culture that foster high performance, innovation, a winning spirit, diversity, and belonging.
• Lead by example in upholding and demonstrating BSC’s core values.

 

Influence Management:

• Act as a liaison to ensure coordination with Corporate and Divisional functions such as Sales, Sales Operations, Marketing, Commercial IT, R&D, Customer Care, and Finance.
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