Yardi Systems Analyst - prior Yardi systems technical experience required

WELLTOWER – REIMAGINE REAL ESTATE WITH US  

At Welltower, we’re transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious—guided by our mantra: The only easy day was yesterday.  

We’re looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long-term value. Every team member is empowered to think like an owner, innovate fearlessly, and lead from where they stand. If you're passionate about outcomes and inspired by the opportunity to shape the future of healthcare infrastructure, we want you on our best-in-class team.   

ABOUT THE ROLE  

The Yardi Systems Analyst is responsible for supporting the technical administration, configuration, and integration of the Yardi Voyager platform and its associated modules. The associated modules and functionalities include: Accounting, Core, CheckScan, Monthly Billing Ledger, Managed Services, P2P, Invoices, Workflow Approvers for property contacts, Medicaid Voyager Services and Service Rate Escalations, VendorCafe, CRM, Rent Cafe, Wellness, MIQ, Senior IQ, EHR , Aspire, and YardiOne User Account Management.  This role plays a key part in implementing new modules, supporting integrations, customizing reports, and maintaining security.  

The Analyst will collaborate with business units to deliver efficient, best-practice solutions, minimize unnecessary customizations, and maintain alignment with system and business requirements. Strong skills in data analysis, reporting, and project coordination are essential.  

KEY RESPONSIBILITIES   

• Support technical administration of the Yardi Voyager system across the organization in the respective modules. Assist in planning, designing, and implementing Yardi solutions that align with business needs and industry best practices. 
• Participate in current implementation efforts and assist senior team members in preparation for the targeted go-live date. 
• Develop an in-depth understanding of system design decisions, data structure, reporting requirements, and processes. Collaborate with functional teams and consultants to ensure alignment with system best practices.  
• Support integrations with ancillary systems using tools such as APIs and the Yardi ETL tool, under direction from senior technical staff.  
• Contribute input to the system roadmap and future platform enhancements.  
• Coordinate with the Yardi Account Management Team and Welltower senior leaders to support planning and execution of Yardi-related initiatives.  
• Meet regularly with Welltower module owners and senior technical analysts to document current system performance and recommend enhancements.  
• Research, analyze, and help resolve software issues in collaboration with the yardi product support team and our internal yardi helpdesk.   
• Provide technical support to property operators   
• Assist in monitoring system stability and usage  
• Use SQL scripts to improve reporting capabilities; assist in the development of database tables and reports to meet business requirements.  
• Maintain documentation of user permissions, menus, and system security settings. Support compliance with internal audit and IT controls.  
• Stay current on Yardi system updates and communicate relevant changes to internal stakeholders.  
• Assist with testing, deployment, and documentation for enhancements, upgrades, and patches within change management processes.  
• Coordinate with 3rd party vendors to support system roadmap and technical deliverables.  
• Support the development of data set processes; assist in analyzing large data sets to improve data quality and performance.  
• Help maintain the data dictionary and support efforts to ensure master data integrity.  
• Identify opportunities for automation and assist in implementing process improvements using data insights.  

OTHER DUTIES  

• Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives  
• Provide expert-level technical support for escalated help desk issues  
• Troubleshoot complex issues and offer solutions across different modules within the Yardi Senior product suite  
• Owns and manages high-priority or escalated incidents to resolution, ensuring that issues are tracked, communicated eff