Clinic Assistant

We are seeking a Clinic Assistant!
Washington County, OH

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

Essential Functions:

• Personifies a friendly “no wrong door” approach to all ISBH employees and clients.

• Receives telephone queries and provides information locally and agencywide.

• Operates Carelogic (electronic health record), HMIS, and other databases as assigned.

• Responsible for key elements of client intake, scheduling, and engagement process.

• Assists clients to access to their own electronic health records.

• Collects and assists with the processing of toxicology screens in support of behavioral medicine.

• Facilitates the execution of agreements, consents, and other required client documents.

• Processes referral and billing data in compliance with monthly performance measures.

• Liaisons with coordinators and managers to ensure access and continuity of service.

• Facilitates client referrals across health & human service systems.

• Meets minimum performance standards reported monthly using systems databases.

• Performs other duties as assigned.

Minimum Requirements:

• Relevant Associate Degree and/or three years’ experience/training in business, health, communications, computers, or other related areas.

• Demonstrated a high degree of cultural awareness.

• Experience with multi-need people and families.

• Ability to use appropriate databases, spreadsheets, and other software.

• Able to communicate well through verbal/written expression.

• Effectively operates in an Internet-based, electronic health record (EHR), HMIS, and other data environments.

Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package!

Benefits include:

• Medical

• Dental

• Vision

• Short-term Disability

• Long-term Disability

• 401K w/ Employer Match

• Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.

To learn more about our organization: https://ISBH.org/

OUR MISSION
Delivering exceptional care through connection

OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope

Collaboration - We listen to understand and ask how we can best support the people and communities we serve

Wellbeing - We celebrate one another's strengths, and we support one another in being well

Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team

Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch pas