Senior Manager, Process Design

Overview

COMPANY OVERVIEW

Pattern Energy is a leading renewable energy company that develops, constructs, owns, and operates high-quality wind and solar generation, transmission, and energy storage facilities. Our mission is to transition the world to renewable energy through the sustainable development and responsible operation of facilities with respect for the environment, communities, and cultures where we have a presence. 

 

Our approach begins and ends with establishing trust, accountability, and transparency. Our company values of creative spirit, pride of ownership, follow-through, and a team-first attitude drive us to pursue our mission every day. Our culture supports our values by fostering innovative and critical thinking and a deep belief in living up to our promises.  

 

Headquartered in the United States, Pattern has a global portfolio of more than 35 power facilities and transmission assets, serving various customers that provide low-cost clean energy to millions of consumers.

Responsibilities

Job PurposeThe primary purpose of the Senior Manager, Process Design position is to drive process definition, documentation and continuous improvement across critical enterprise level processes. This role is instrumental in contributing to the achievement of overall Pattern business objectives by creating scale and operating leverage through ensuring efficient and effective process design and value creating operations for our most critical & complex processes.  This role will need to develop a strategic roadmap and year over year value story for how the process will change as the business & business landscape evolves, a clear understanding of the pain points, inefficiencies & process health, application interconnections and data needs across the business.  Moreover, this role will play a pivotal role in facilitating open and productive communication among team members, stakeholders and customers of their process. This includes leading team conversations to identify and define customer and business problems, strategize solutions, track progress against goals, and foster a collaborative environment that encourages innovation and knowledge sharing.

 

Key Accountabilities

• Cross-Functional Process Improvement: Drive prioritized process definition, process documentation, and continuous improvement across key areas, utilizing lean methodologies including value stream mapping. Must have a clear understanding of the business requirements & challenges for the process. Works with process SMEs and stakeholders to resolve conflicts on roles, timing or ownership.  Runs workouts to create value, scalability or fix inefficient / problematic areas which may include bringing on new applications, new data or reporting requirements and defining user stories to support new report & technology developments.
• Process Change Management: Responsible for communication plan and change management of this process. Owns overall process training, holding regular sessions & ensuring training material is up to date.
• Validates system design achieves process intent: Plays an active role during system design to advocate for needs of the team and the intent of the process. Reviews test cases and case results.
• Lessons learned & Problem Solving Reports (PSRs): The process expert, periodically auditing process & performing lessons learned sessions to understand variants and deviations. Performs RCA / PSR when process does not work properly or major issues arise so a fix (or series of fixes) can be determined.
• Monitor and audit benefits / KPIs to ensure business goals are achieved: Utilizing knowledge of process changes and prior pain points / issues, this role will periodically check on the progress to insure meaningful change is being created.
• Driving cultural change: Identify areas of integration across their process(es) and Pattern to create value. Utilize and represent lean methodologies, tools, and frameworks to help drive a culture of continuous improvement across Pattern

Qualifications

Experience/Qualifications/Education Required

• Formal Education: A bachelor's degree in a relevant field (engineering, project management, finance, etc.) is required, with a preference for a master's degree or equivalent in a related discipline.
• Work Experience: 5-7+ years of experience in business process design, business operations, change management and process improvement roles within the energy industry, with a proven track record of leadership and project management. Desire to implement adaptive continuous improvement culture with some suppor