Jobs and Careers

Medical Scheduler - Experienced Medical Receptionist (ZR_18487_JOB)

UKRemotefull_timeVerifiedPosted 13 Dec 2024

About the role

This is a remote position.

The organization is looking to improve efficiency across all practices, particularly in areas of insurance verification, patient record management, and administrative tasks. They use an electronic medical record (EMR) system and are dealing with various insurance types, including HMOs, PPOs, Medicare, and Medicaid. The company is growing and expanding, facing challenges in managing increased patient loads while maintaining quality care and efficient operations.

Job Description:

Answer and manage incoming calls in a polite and professional manner.
Schedule and confirm patient appointments, surgeries, or medical consultations.
Maintain patient records and update them in the medical practice software.
Provide patients with information on services, fees, and appointment details.
Handle billing inquiries and process payments.
Facilitate communication between patients and medical staff.
Manage email correspondence and handle administrative paperwork.
Ensure confidentiality and compliance with healthcare privacy laws.
Assist in managing medical office inventory and supplies.
Perform other administrative duties as required by the healthcare practice.

Requirements

Has experience in using E-clinical
Proven experience as a medical receptionist or in a similar role.
Knowledge of medical terminology, procedures, and billing practices.
Excellent communication and customer service skills.
Proficiency in medical software and Microsoft Office Suite.
Strong organizational and multitasking abilities.
Ability to handle sensitive information confidentially.
High school diploma; additional certification in Office Management or a related field is a plus.
Has experience in scheduling in a doctor's office