About the brand:

A magical combination of the finest natural fibers, Italian artisan skills and innovative production systems define FALCONERI garments. The Brand specializes in the creation of extraordinary quality cashmere knitwear for men and women. From the pastures of Mongolia to the stores, Falconeri selects the best raw material, removing any middlemen, caring deeply about every detail, including people and environment.

JOB REQUIREMENTS

• Be responsible of capturing customers’ information using multiple means to communicate, utilizing phone and written follow-up contact
• Client Book Management including follow up with clients regarding their shopping experience, potential inquiries such as product care instructions
• Achieve and exceed personal sales and productivity goals agreed upon with your Store Manager
• Demonstrate a full knowledge of the product including benefits to maximize the sales opportunity
• Utilize your fashion expertise to inspire others and build collaborative partnerships in a team-focused environment
• Partnering with the Manager to leverage knowledge of internal systems to conduct business analyses and keep track of both store and individual KPIs.
• Supporting managers in maintaining the visual and housekeeping standards of the store
• Able to successfully operate our POS system, send eod emails, opening and closing procedures
• Store Cleanliness: at our stores, we take great pride in providing our customers with a clean and well-maintained shopping environment. This includes the cleanliness and organization of the store: including but not limited to the salesfloor, fitting rooms, cash desk area, and backroom areas. As a retail employee, you are expected to take the initiative of upkeeping the cleanliness in the store.

JOB REQUIREMENTS

• Eligibility to work in the US for any Employer
• High School graduate or equivalent
• Minimum 3+ years of experience in customer service and contemporary or luxury retail industry
• Excellent verbal, written communication and sales skills, with a strong customer service orientation
• Commitment, being self-motivated and goal oriented
• Impeccable presentation and the ability to thrive in a demanding environment
• Problem solving mindset
• Ability to work a flexible schedule, including holidays and weekends
• Proficiency in several languages is a key requirement
• Ability to lift more than 20 pounds and stand for long periods of time, bend, stretch, for a short distance engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.)

COMPENSATION & BENEFITS PACKAGE

• Base Salary plus monthly commissions
• Health Benefits, including Medical, Dental and Vision
• 401K matching
• Pet Insurance
• Paid Time off and Sick Time
• Parental Leave
• Pre-Tax commuter benefits for transit and parking
• Sign on Bonus
• Referral bonus
• Employee Discount
• Free Uniform, and so much more!