Community Giving Manager

Application Deadline:

11/03/2024

Address:

301 Mission St.

Job Family Group:

Corporate Affairs

Develops, promotes, maintains & manages designated corporate/employee program(s), performing periodic reviews, analyzing program outcomes, providing insights and making recommendations for enhancements/changes as required. Ensures the effective & efficient execution of all program components, including ensuring change management & communications are in place for any enhancements/changes and mitigating any risk. Works collaboratively with internal and external stakeholders.

• Acts as a trusted advisor to assigned business/group.

• Influences and negotiates to achieve business objectives.

• Recommends and implements solutions based on analysis of issues and implications for the business.

• Assists in the development of strategic plans.

• Identifies emerging issues and trends to inform decision-making.

• Helps determine business priorities and best sequence for execution of business/group strategy.

• Conducts independent analysis and assessment to resolve strategic issues.

• Builds effective relationships with internal/external stakeholders.

• Ensures alignment between stakeholders.

• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.

• Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.

• Provides input into the planning and implementation of operational programs.

• Supports the development of the program strategy ensuring that key goals are delivered and are aligned to overall BMO goals.

• Supports the management of the corporate / employee program, including developing program components, promoting the program and ensuring the execution of all program components.

• Designs measurable sustainment strategies including assessing and recommending mitigations for industry/ segment-specific risks and prioritizing opportunities presented by internal and external stakeholders.

• Investigates, analyzes, documents & mitigates program risks and advises any issues or concerns to senior leaders.

• Understands the purpose of the program and ensures that stakeholder needs are understood and integrated into the development & management of the program.

• Analyzes the impact and effectiveness of the program through periodic reviews of the programs and makes recommendations to improve processes, procedures and/or policy

• Breaks down strategic problems, and analyses data and information to provide program insights and recommendations.

• Monitors and tracks program performance, and addresses any issues. Designs and produces regular and ad-hoc reports, and dashboards.

• Manages the change management for any enhancements / changes and ensures that appropriate plans are in place to execute effectively.

• Tracks exception requests and corresponding approvals.

• Participates in the management of vendor relationships; ensures regular reviews are in place, key performance indicators are monitored, service level agreements are met and service costs are kept within budget.

• Oversees project activities o ensure deadlines are met and program solutions are delivered as scheduled.

• Leads/participates in the design, implementation and management of core program processes.

• Participates in assigned strategic initiatives impacting the overall program, providing insight and analytical support.

• Continuously monitor industry developments and continuously update.

• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.

• Provides specialized consulting, analytical and technical support.

• Exercises judgment to identify, diagnose, and solve problems within given rules.

• Works independently and regularly handles non-routine situations.

• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

• Program management skills - In-depth.

• Experience managing related programs - In-depth.

• Deep knowledge and technical prof