Product Manager 1, 2, Senior (Energy Programs)

Requisition ID: 18416

 

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

 

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

 

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

 

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day: Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

 

Summary

This Product Manager role is responsible for the development and management of a portfolio of products and programs supporting SRP's and our customer's sustainability and decarbonization goals. This role includes providing ongoing management, from inception to sunsetting, of the products/programs and data reporting to ensure it meets customer needs and is aligned with SRP's established objectives. 
 

What You'll Do

•    Manage all aspects of the product / program performance, including financial, risk, operations and business performance.
•    Oversee the product/program delivery including building business strategies, performance objectives and outcome-based roadmaps.
•    Prepare annual program plans and processes, and conduct analyses and develop reports in accordance with established customer and market needs, and SRP requirements.
•    Participate in defining the strategic vision, product roadmaps, product prioritization, execution and product support for desired customer solutions.
•    Leverage SRP's corporate strategies to set alignment with priorities and deliver continuous improvement and workflow across multiple teams.
•    Utilize strategic business acumen and leverage product / program data analytics to make decisions to enhance product / program performance and delivery.
•    Identify new and existing customer/business requirements/needs, and formulate and implement solutions working with internal and third-party partners for rapid piloting and product / program launches.
•    Collaborate and partner with cross-functional teams such as marketing, IT, customer service and external implementers to manage programs.
•    Identify and secure the services of third-party partners and program implementors and actively manage their performance to ensure product / programs deliver intended results.
 

What It Takes To Succeed

•    Think proactively to identify new opportunities and optimize existing solutions and program offerings, while considering marketplace and sustainability drivers that motivate customers, trade allies, and other market actors to participate in SRP's products and programs
•    Capacity for leading cross functional teams that include in-house technical teams, accounting and billing, customer account managers, and marketing in an agile business development environme