Biomedical Equipment Technician - Nassau County, New York
PhilipsAbout the role
Job Title
Biomedical Equipment Technician - Nassau County, New YorkJob Description
Biomedical Equipment Technician
This position supports the Multi-Vendor Biomedical business with our clients. This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, and service Biomedical Equipment at customer sites.
Your role:
- Perform preventative maintenance and service repair on equipment utilizing the service manual, OJT, OEM or 3rd Party training.
- Identifying and resolving customer issues, providing the customer with the appropriate communication and involving appropriate site service personnel.
- Maintaining customer satisfaction is the primary goal. Therefore, the BMET must demonstrate ownership in difficult circumstances and show a sense of urgency about delivering results, ability to establish the priorities of the moment by assessing the priorities communicated by the Site Manager, the Site Team or the customer.
- Independently complete PMs, FCOs, installations, and all related tasks and independently diagnose, resolve electronic, network, and mechanical problems, and resolve customer issues.
You're the right fit if:
- 2+ years of experience servicing medical equipment; general biomedical, patient monitoring, blood pressure monitors, defibrillators, or infusion pump experience highly preferred.
- Associates degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
Your skills include working knowledge of electronic circuit boards, schematics, processors and computer hardware including applications, programming, and systems functionality. Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment is also required.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
You must be able to work flexible hours (based on business needs to include overtime, weekends, and on-call rotations) and safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is a Field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.
- Learn more about our culture.
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