Partner Enablement Manager - EMEA

Kore.ai is a globally recognized leader in the conversational and generative AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s goal is to empower businesses with effective, simple and responsible AI solutions that create engaging interactions. sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies. 

Kore.ai is one of the fastest growing AI companies globally. We are recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others. 

Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai supports customers globally across offices in Orlando, Hyderabad, New York, London, Germany, Dubai Frankfurt, Tokyo and Seoul.

We’re reshaping the way companies harness the power of AI, simplifying and enhancing accessibility. Work alongside some of the brightest minds in the industry to pioneer safe, reliable solutions. Join the Kore.ai team and help companies of all sizes simplify the adoption of advanced AI solutions responsibly.

POSITION / TITLE:

Partner Enablement Manager

POSITION SUMMARY:

The Partner Enablement Manager at Kore.ai will serve as a key contributor responsible for executing and managing comprehensive enablement programs that drive partner success and accelerate go-to-market effectiveness. This role focuses on hands-on program delivery, content creation, and partner relationship management within our global partner ecosystem.

This individual will be instrumental in operationalizing enablement strategies, managing day-to-day partner training programs, and ensuring consistent execution of enablement initiatives across multiple partner tiers and regions. You'll work closely with Sales, Marketing, Product, and Partner teams to deliver impactful training experiences that drive measurable partner performance improvements.

We are looking for a detail-oriented professional who combines strong execution skills with partner relationship expertise—someone who can manage complex programs while building meaningful connections with partner organizations.

LOCATION:

Remote - EU

RESPONSIBILITIES:

1. Partner Program Management & Execution

●      Execute partner enablement programs including onboarding, product training, and sales certifications for channel partners, system integrators, and technology alliances

●      Manage partner training calendars, scheduling, and logistics across multiple time zones and regions

●      Coordinate with internal teams to ensure timely delivery of enablement content and resources to partners

●      Track and report on partner participation rates, certification completion, and program effectiveness metrics

2. Content Development & Management

●      Create and maintain partner-specific enablement materials including training modules, quick reference guides, competitive battle cards, and demo scripts

●      Develop role-based training content for different partner personas (sales, technical, marketing)

●      Maintain the partner enablement portal and ensure content is current, accessible, and aligned with product releases

●      Collaborate with Product Marketing to translate technical product updates into partner-friendly training materials

3. Partner Training & Certification Delivery

●      Design and deliver virtual and in-person training sessions for partner teams across different skill levels

●      Manage partner certification programs and track completion rates and performance outcomes

●      Conduct regular partner enablement