Assistant Director, Operations

Department
 

Booth MBA: Student Life

About the Department
 

The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges.

Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment.

Chicago Booth is proud to claim:
-an unmatched faculty.
-degree and open enrollment programs offered on three continents.
-a global body of nearly 56,000 accomplished alumni.
-strong and growing corporate relationships that provide a wealth of lifelong career opportunities.

As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment.

For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/.

Job Summary
 

The Assistant Director of Operations serves as an active member of the Booth Executive MBA team. This position will be responsible for the successful planning and execution of several program, community, and student-hosted events. This includes event planning, logistics, program operations, and coordination of activities and events for current and prospective students. This individual serves as an important resource to ensure an exceptional student experience and works closely with the Student Life and Program Operations teams in Hong Kong and London.

Responsibilities

• Manages a myriad of student events for 75-250 participants, which entails developing and delivering timed student communications, onsite event management, and contract processing appropriately.
• Assists with coordination, preparation, and delivery for flagship global student events, including Kick-Off Week, Elective Weeks, and graduation events for which students travel to Chicago from around the world.
• Serves as point person for student-run events, which entails setting and managing student expectations, creating contracts for student events, and ensuring prompt payment of invoices.
• Manages program operations, including handling maintenance requests, creating and maintaining listservs, and catering needs.  
• Creates, maintains, and updates Executive MBA Program Canvas sites.
• Oversees numerous complex vendor relationships.
• Answers student questions and resolves issues when possible, including, but not limited to, Kick-Off Week, elective course selection, campus transfers, information updates, schedule/logistics, and events. 
• Organizes current student social events including, but not limited to cross-cohort events, guest speakers, Elective Weeks events, Kick-Off Week events, and Graduation events.
• Manages hotel accommodations for students traveling to Chicago worldwide. Because of the timing of our global events, this can involve multiple hotels simultaneously. The incumbent also manages bi-weekly airport transportation contracts and student-facing processes, on which students' timely campus arrivals and departures depend.
• Coordinates and implements event logistics; researches and assists with vendor selection including negotiating vendor contracts, preparing event budgets, processing and reconciling expenses, and preparing financial reports.
• Processes invoices and reimbursement payments.
• Manages vital components of the class weekend experience such as catering, coordination with other relevant Booth departments, and other event logistics.
• Serves as a resource for London and Hong Kong teams and leads necessary committees.
• Assists in admissions yield efforts including, but not limited to yield events, phone ca