Marketing Specialist II- Key Accounts- Employee Benefits- Remote

Job Description:

Title: Marketing Specialist 2 – Key Accounts – Employee Benefits  

Remote: Eastern Standard Time Zone only | Location/Supporting: Longwood, FL | Experience: Self-Funded and Stop Loss contracts and marketing processes 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity. Additionally, there may be occasions when on-site presence is necessary to meet specific business needs. Learn more about our locations here: ioausa.com/locations 

 
About the Role: This role leads carrier marketing efforts for the IOA Benefits department, overseeing client communications, team coordination, and marketing strategy. Responsibilities include negotiating with carriers, conducting market research, managing presentations, and identifying sales opportunities. A strong understanding of Self-Funding, Stop Loss, and TPA contracts is essential. The position also supports business growth and client retention through collaboration with producers. 

 
Key Responsibilities: 

• Client Service: Deliver outstanding service to internal and external clients by understanding their needs, implementing effective solutions, and responding promptly to service requests. 

• Team Leadership: Provide leadership within the Benefits team, demonstrating a strong work ethic, positive attitude, and willingness to assist others. 

• Carrier Marketing: Go to market for rating, negotiate with carriers, and ensure optimal products and pricing are secured. 

• Presentation Development: Collaborate with Producers to develop and prepare accurate, branded, and effective presentation materials for client meetings. 

• Carrier Relationships: Build and maintain strong, positive relationships with carrier partners. 

• Market Intelligence: Monitor market trends and competitor offerings, and communicate insights to relevant team members. 

• Sales Support: Identify and act on opportunities to grow IOA business through strategic marketing initiatives. 

• Project Management: Manage multiple marketing projects to ensure timely and high-quality delivery. 

• Team Oversight: Direct Account Coordinator(s) in support of carrier marketing activities and ensure alignment with team goals. 

• Performance Monitoring: Track individual and team performance to ensure productivity, efficiency, and service standards are met. 

• Process Improvement: Recommend and implement best practices to enhance team and organizational effectiveness. 

• Technical Competence: Maintain a high level of technical knowledge and industry expertise. 

• Professional Development: Encourage and participate in the ongoing growth and development of Benefits team personnel. 

• Communication: Maintain transparent communication with leadership and implement performance feedback. 

• Champion IOA core values and demonstrate integrity and leadership. 

 
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