TMS (Total Maintenance System) Specialist

Title: TMS (Total Maintenance System) Specialist

State Role Title: 19013

Hiring Range: Salary to commensurate with Experience

Pay Band: 3

Agency: Dept Behavioral Health/Develop

Location: Central State Hospital

Agency Website: https://dbhds.virginia.gov/facilities/csh/

Recruitment Type: General Public - G

Job Duties

Central State Hospital (CSH) is a 277 bed Joint Commission accredited psychiatric inpatient facility located in Petersburg, Virginia. CSH has proudly been serving citizens of the Commonwealth since 1870, when we opened our doors as the first psychiatric hospital in the country dedicated to the treatment of African Americans. A new and modern CSH is currently under construction on the same property, with a scheduled completion date of 2027.

CSH maintains the only maximum-security treatment facility in the state (111 beds). We also have 166 beds available for individuals in the community who need inpatient care, as well as individuals in the criminal justice system. We believe that treatment should be holistic and focused on the person’s individual needs, recognizing that recovery is not linear or the same for every person. Treatment modalities may include medication, evidence-based group and individual therapy, peer support, psychosocial rehabilitation, vocational training, preparation for court, and treatment for substance use.

General AOS Support and TMS Assistance:
• Serve as TMS database Specialist
• Proactively monitors/evaluates the effectiveness of TMS and makes recommendations for new applications or enhancements based on need
• Maintains and monitors user lists and system security/access.
• Clearly articulates DBHDS’s vision, values, and strategic priorities, goals and objectives to TMS users.
• Maintains ongoing communication with manager and assigned constituents to support effective system functioning and accountability.
• Performs multiple AOS tasks and coverage as assigned in a responsible manner, understanding and adherence to agency vision and values in all aspects of work.
• Reviews activity and data reports to ensure adherence to DBHDS TMS requirements.
• Serves as liaison/technical expert, consulting with appropriate facility personnel and the vendor technical services for coordination, problem resolution and system maintenance activities.
• Troubleshoots basic and moderately complex issues and escalates more complex issues to IT and/or the vendor.

Receives, Reviews, Prioritizes and Coordinates all travel and maintenance request through the TMS system:
• Daily receives, reviews, prioritizes all incoming work requests to include: travel, corrective, preventive, and project maintenance requests through the TMS software.
• Assist in the communication process as needed. Accurately inputs data within the limitations of the data being returned as needed for electronic completion through the CMMS/TMS software.
• Assists supervisors as needed with monitoring their work flow through the TMS report module and the AOD report, other departmental reports as required.

Minimum Qualifications

- Substantial experience utilizing software for computer maintenance management systems (CMMS);
- Experience with communicating data trends to a variety of staff required;
- Experience working in facility maintenance and fleet operations required; and
- Knowledge of accounts payable and reconcile credit card invoices and cost coding to correct department.

Additional Considerations

- Experience and proficiency utilizing the Accruent Inc. TMS software system is Preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Central State Hospital only accepts online applications via RMS. Resumes and other documents may accompany the application but will not serve as a substitute for an application. Faxed, e-mailed or mailed applications will not be accepted. Please refer to your RMS account for the status of your application and this position. This posting will remain open for a minimum of five (5) business days.

An extensive criminal history background investigation, not limited to employment references, drug testing and E-Verify will be conducted.

Central State Hospit