Senior Director, Visa Consulting & Analytics – Regional

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Consulting and Analytics (VC&A) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.

The US Consulting Practice within VC&A provides consulting and solution services for Visa’s largest issuers in the United States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VC&A team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.

The Sr. Director will play a leadership role on a team of experienced strategic consulting professionals developing and delivering high impact projects for Visa’s Regional FI partners. Potential engagements could include market expansion, revenue uplift, segmentation, portfolio management diagnostics, authorization optimization strategies, assessments of digital product and marketing programs, development of new products with implementation roadmaps, and optimizing client customer servicing processes.

We are looking for highly motivated, strategic, analytical individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients. The incumbent must be able to develop enduring, strategic relationships with clients and across the Visa organization.

Specific responsibilities include:

• Proactively engage with clients and Visa client leadership in regular strategic & planning discussions, cultivate and manage a pipeline of work with clients
• Lead consulting initiatives and contributes to closing engagement by identifying potential opportunities with Regionals.
• Proven success and track record of selling consulting engagements and expertise
• The Sr. Director will play a leadership role on a team of experienced strategic consulting professionals developing and delivering high impact projects.
• Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.
• Partner with peers in other functional areas (e.g., marketing, analytics, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
• Produce insights and analyses to improve client performance, drive understanding of client issues and provide strategic guidance for client priorities across the payment P&L
• Ability to think critically about, effectively manipulate, and analyze large data sets (industry and Visa) to determine meanings, insights and recommendations for clients (including effective collaboration with data science teams) helping them achieve strategic objectives. 
• Where employee is a subject matter expert, provide knowledge sharing, coaching and training across functional teams and/or regions
• Build new scalable solutions, toolkits, best practice documents and consulting approaches that can be applied across VCA practice.

Key Competencies:

• Substantial problem solving ability with strategic focus on impacting ROI
• Strong analytical skills, with demonstrated intellectual and analytical rigor and ability to work with large data sets to synthesize key impacts for clients.
• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
• Executive Presence including excellent communication and presentation skills, written and verbal and ability to communicate at all levels within large organizations.
• Demonstrated leadership, managerial and collaboration capabilities, particularly with those who are not direct reports as may be found in a matrixed organization
• Proven success in managing consulting professional teams in execution of projects and career mentorship.
• Holds s