Community Crisis Intervention Program (CCIP) Coordinator

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Office of Public Safety coordinates the deployment of resources and personnel dedicated to violence prevention for the City of Philadelphia. Within the Office of Public Safety is the Office of Safe Neighborhoods.

Philadelphia’s Office of Safe Neighborhoods (OSN) prioritizes public safety within our communities, with an emphasis on ending gun violence in Philadelphia.

Our objective is to disrupt the detrimental cycle of gun violence by implementing a comprehensive strategy that tackles the root causes and offers rehabilitation and prevention resources. By supporting and expanding upon local innovations that enhance public safety in Philadelphia and building upon evidence and place-based initiatives, OSN aims to create a safe and resilient Philadelphia equipped with the essential resources for achievement.

The Office of Safe Neighborhoods recognizes the significant impact of trauma on perpetuating gun violence. Consequently, as a social support initiative, OSN prioritizes addressing community mental health through community outreach and engagement. We also recognize that the most effective services come from within our communities, and our office demonstrates this understanding through our robust partnerships with community organizations throughout Philadelphia.

Job Description

Position Summary

The City of Philadelphia is seeking a full-time Coordinator to manage the daily operations of the Community Crisis Intervention Program (CCIP).

The Community Crisis Intervention Program (“CCIP”) uses credible messengers to serve as Community Crisis Outreach Workers to prevent and reduce gun violence in Philadelphia. CCIP employs proactive strategies to foster meaningful relationships in Philadelphia’s most violent neighborhoods, steering those involved in violence (or at a high risk of violence) into alternative positive choices, mediating neighborhood conflicts, and responding to neighborhood crises related to violence.

The coordinator will be responsible for managing CCIP-funded agencies to ensure that the program's implementation is being executed according to OSN, the Office of Safe Neighborhood’s standards. The coordinator will also ensure that all performance measures, goals, and objectives are consistently met. This position will also coordinate with other City staff, law enforcement personnel, social service providers, and community members in this program's ongoing implementation and coordination. It is important to note that the ability to be accessible during traditional and non-traditional work hours (nights and weekends) is essential to this position. The CCIP Coordinator will report to the CCIP Director.

Essential Functions

The CCIP Coordinator will be responsible for the management, oversight, and coordination of the Community Crisis Intervention Program, including, among others, the following duties:

• Case management: Ensures compliance and that procedures are developed/ enforced in alignment with the standards of OSN.
• Outreach Coordination: Collaborate with partnering community-based organizations to implement a plan of action regarding community engagement and crisis response.
• Program Evaluation: Coordinates process for improving organizational performance by recommending areas or approaches for improvement initiatives or activities, performing new procedures, collecting data, etc.
• Budget Management: Tracks expenses and ensures resources are used effectively during invoice submission.
•  Project Management: Monitor program progress and report on key performance indicators.
• Develop and