Medical Director: Transport, Transfer Center & Outreach Education Full Time Days

Position Summary

The Medical Director provides clinical leadership, strategic direction, and operational oversight for the Transport, Transfer Center and Outreach Programs This position ensures the delivery of high-quality, evidence-based, and compassionate care during the coordination, stabilization and interfacility transport of high-risk neonatal and pediatric patients and ALS ground transport. The Medical Director establishes clinical protocols, maintains regulatory compliance, and fosters relationships with regional, community-based Emergency Departments (EDs) and referring physicians. The Medical Director also provides oversight and guidance related to pediatric and neonatal outreach to community-based providers.

Key Responsibilities

1. Clinical Leadership & Protocol Development

• Partner closely with Pediatric Intensivists and Neonatologists to co-develop evidence-based clinical policies, protocols, and practice management guidelines for neonatal and pediatric specialty critical transport.
  • Advanced Therapy Alignment: Ensure transport capabilities—including mechanical ventilation modes, inhaled nitric oxide, therapeutic hypothermia, and vasoactive infusions—directly align with the standards of care practiced inside the hospital’s NICU and PICU.
• Provide oversight for Transfer Center operations, ensuring adherence to evidence-based protocols and regulatory standards.
• Partner with the CRPC/Trauma Outreach team on education outreach opportunities and on-going development of pediatric readiness across regional referral facilities.
  • Reviews Pediatric Protocols from Community EMS agencies for best practice recommendations and current standards.
  • Provide clinical feedback to referring providers
  • Act as Medical Director for educational opportunities (Conference, NAEMT Training Center, etc.
    • Assists with the recruitment of specialty providers for the provision of education.
• Joint Clinical Oversight:
  • Foster alignment between ED, PICU, NICU, Transfer Center and Transport teams
  • Establish structured communication channels with Neonatology and Pediatric Critical Care divisions to provide cohesive online medical control and unified oversight for the Dolly Children’s regional catchment radius
• ALS Autonomy & Authority: Retain complete and independent authority over the design, implementation, and final approval of all policies, clinical protocols, and practice management guidelines governing the ALS transport team.

2. Quality Management & Safety

• Lead the Transport team’s Quality Assurance/Performance Improvement (QAPI) program to include auditing electronic patient care records (ePCRs) for quality and safety, review all high-risk transport, complications, and adverse events to drive improvements.
• Review Transfer Center data to include:
  • Acceptance Rates
  • Patient Declines
  • Difficult/Problematic Transfers
  • Review CRPC and Trauma data to help guide and inform educational offerings and quality improvement projects.
  • Clinical Excellence Framework: Enforce operational and clinical safety benchmarks that strictly meet or exceed the national standards set by the Commission on Accreditation of Medical Transport Systems (CAMTS) and the American Academy of Pediatrics (AAP) Section on Transport Medicine guidelines.

3. Staff Training, Education & Competency

• EMS-C Compliance Training: Ensure the training curriculum explicitly incorporates state-approved Emergency Medical Services for Children (EMS-C) modules and pediatric medication safety benchmarks satisfying Rule 1200-12-01-.20.

4. Regional Outreach & Administration

• State Regulatory Liaison:
  •  Serve as the legally designated Medical Director of record for the ambulance service, overseeing formal notifications to the state EMS board regarding any adjustments to the scope of practice or intent to utilize advanced emergency medical responders.
  • Serve as a member of the State Committee on Pediatric Care.
• Administrative Oversight: Collaborate with hospital leadership on budget planning, equipment selection, and strategic goals.​

Qualifications

• Education: Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO).
• Licensure: Active, unrestricted medical licensure issued by the State of Tennessee Department of Health.
• Board Certification: Board Certified in Neonatal-Perinatal Medicine, Pediatric Critical Care, or Pediatric Emergency Medicine.
• Experience<