Sr. Manager, Vulnerability & Configuration Management

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As the Senior Manager, Vulnerability & Configuration Management, you will lead a proactive technical team to identify, prioritize, and remediate vulnerabilities and risks across cloud and on-premises environments. You’ll turn security tool outputs into real risk reduction through smart prioritization, rapid remediation, and tight governance. Partnering with teams like SRE and other security teams, you’ll embed controls into delivery pipelines. Success is measured by reducing high-risk backlog, faster remediation, fewer unknown assets, and minimized drift.

 

This position is a people manager role reporting to the Director, Platform Security.nbsp;

 

Responsibility

• Own the end-to-end pipeline for vulnerability findings, misconfigurations, and surface coverage, ensuring proactive risk identification and reduction

• Lead the management and reduction of Docusign’s internal and external attack surface for comprehensive visibility and rapid response

• Set control strategy, multi-year roadmap, risk appetite, and OKRs aligned with business objectives

• Streamline and standardize scan and discovery methods across all environments, optimizing tooling for efficiency and coverage

• Normalize and correlate security signals; ensure accurate ownership, automated ticketing, and verified remediation

• Lead fix campaigns and surge responses for major vulnerabilities, with clear communication and escalation

• Govern exceptions and compensating controls with time-boxed approvals and regular review

• Integrate vulnerability and configuration management with CI/CD, IaC, CSPM/KSPM, ASM, SIEM/SOAR, and reporting platforms

• Direct incident response and escalated events for critical vulnerabilities, ensuring swift investigation and remediation

• Publish executive dashboards and QBRs; present risk posture and recommendations to executive leadership

• Build, coach, and mentor a high-performing, domain-specialist team; manage on-call health, runbooks, and cross-training

• Own portfolio and budget, including prioritization, build vs. buy, and vendor management

• Establish and enforce standards, policy-as-code, and exception policies with expiries

• Ensure audit/regulatory readiness and deliver board-level reporting with trusted metrics

• Set and monitor SLOs for coverage, prioritization, MTTR, exception expiry, and drift limits

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

 

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 8+ years of experience in information security, with at least 5 years building and leading vulnerability, configuration, hardening, and attack surface management capabilities and teams

• 6+ years of people management experience, including hiring, coaching, mentoring, growing, and retaining high-performing technical talent

• Proven hands-on technical expertise, including the ability to code, review code, and review technical designs for security solutions and automation

• Experience in building, scaling, and maturing security capabilities through innovation and automation

• Experience operating SLO-backed security controls and platforms in production environments

• Integration experience enabling seamless security at scale across multi-cloud, Kubernetes, and legacy/on-prem environments

• Experience with incident leadership, including triage, containment, remediation, and root cause analysis with