Lead Phlebotomist-Full-time Evenings EP

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

***This is a full-time, 40 hours per week, phlebotomy position located at Central DuPage Hospital in Winfield.  Must be able to work Monday through Friday 4pm - 12:30am including weekends as needed. May also perform off-site draws.***

The Lead Phlebotomist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

       Under the leadership of the Supervisor/Manager the Lead Phlebotomist is responsible for the day to day performance, organization, and scheduling of staff assigned to centralized phlebotomy. The Lead Phlebotomist has responsibility to ensure that services provided in the department section meet customer expectations, and laboratory policies. Communication with shift supervisors, and other hospital/laboratory staff is expected in order to ensure teamwork. In addition, the Lead Phlebotomist, in conjunction with the Supervisor is responsible for gathering information and assisting in staff development and training. The Lead Phlebotomist is a working Lead, dividing time in the performance of services specific to phlebotomy duties.

Responsibilities:

• Assists in the hiring, training, and evaluation for phlebotomy service personnel.
• Teaches phlebotomy procedures to less-skilled personnel.
•  Provides coaching team members that are not meeting standards and mentors them.
• Serves as a role model by leading and developing staff with respect, and helping staff to hardwire our values and standards of behavior.
• Assists with communication and problem solving both intra- and interdepartmentally.
• Performs all the duties of a phlebotomist.
• Maintains phlebotomy certification.
• Assists in providing for adequate staffing for phlebotomy services.
• Provides coverage during phlebotomy absences and PTO.
• Is flexible in order to cover all shifts and all phlebotomy areas.
• Maintains and orders an appropriate organized inventory of supplies.
• May assist with revising and updating the phlebotomy training program.
• May assist with evaluating and recommending new procedures and technology.
• May assist with maintaining and writing policies and procedures relating to phlebotomy services.
• Provides for adequate communication between the phlebotomy personnel and laboratory management.
• Promotes teamwork as an organizational approach to making quality and productivity improvements in the department.
• Assists the general laboratory supervisor as required.
• Maintains and develops knowledge of laboratory CAP standards and assists laboratory management in compliance.
• Brings any medically related or safety concerns to the manager and supervisor or designee.
• Receives direction from the Phlebotomy Laboratory Supervisor, Laboratory Manager and Administrative Laboratory Director.
• Perform customer service duties and other clerical duties as the job dictates.
• Maintain organization of work while multi-tasking. 
• Attention to detail is critical. 
• Must be able to follow instructions.

#INDW

Qualifications

Required:

• High School diploma or equivalent.
• 2 years of phlebotomy experience.
• ASCP certification as a Phlebotomy Technician or equivalent.
• Phlebotomy skills encompassing all age groups.
• Effective communication and decision making skills.

Preferred:

• Experience with an electronic medical record.
• Prior lead or supervisory experience.