Senior Data Quality and Governance Analyst

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Senior Data Quality and Governance Analyst (P3)

This role will maintain and develop the data governance and management function for the account in the regional context, with tight cooperation with the global structures. This role will be responsible for building a solid and long-term data governance program aimed at reducing organizational risks coming from poor quality real estate data. This position will be embedded in the specialized Data Governance structures of JLL Technologies, functionally embedded in the client-dedicated organization.

Specifically, this position will

• Develop the data quality roadmap with the account, including the assignment of the RACI, and partnering with the appointed representatives on the roadmap execution
• Following the guidance from the JLL Technologies Data Governance team and Account Leadership, development and maintenance of the Client Account level Data Governance policies, processes, and standards templates
• Establishment and ongoing development of Client Account data governance and management framework across service lines to ensure the consistency and integrity of the data
• Data profiling followed by defining and maintenance of Client Account Data Governance compliance, usage, and quality metrics, and facilitating errors remediation with Data Stewards
• Master Data Management for critical data elements; maintenance of the key repository involving gatekeeping of standards, and promoting the procedures
• Daily business communication and relationship building with multiple stakeholders, both internal and external, to solve ongoing data issues and democratize knowledge on data, including development of mature Data Stewardship program
• Creation and maintenance of the Data Dictionaries
• Facilitating meetings with data consumers, data stewards, data producers and other stakeholders to ensure data governance rules and standards are applied to data related changes/ projects
• Partnering with the IT, BI and service lines counterparts to understand the business context for data management activities
• Identifying areas for improvement and recommending solutions regarding data quality and processes
• Supporting the Account in knowledge management by establishing and documenting data flows and processes

Required Qualifications, Skills & Experience

• 4+ years of data governance / data management related experience in an enterprise environment across multiple application systems and business functions
• Strong experience in Client Relationship Management
• Experience in Change Management and business analyst role
• Familiarity with database management processes
• High level of attention to detail and accuracy
• Ability to make effective decisions and solve problems
• Knowledge of data lifecycle and maintenance processes
• Good understanding of data quality management (processes and concepts)
• Knowledge of data governance and how it impacts business processes
• Advanced skills in MS Excel, Word, and PowerPoint required

Skills

• Relationship management skills that include excellent listening and consultative capability, the ability to influence and negotiate with business and technology partners to drive change, and the ability to take a broad perspective and make key connections
• Demonstrated information management, analytics and data profiling skills. Control, compliance, audit, risk management and relevant experience in risk identification, assessment, monitoring, and remediation will be helpful.
• Demonstrated ability to balance long-term strategy with quick wins.
• Demonstrated ability for strategic influencing and education of cross-functional stakeholders about the strategic importance and value of data governance.
• Ability to establish and maintain a high level of customer trust and confidence in the overall information and analytics space.
• Excellent oral, written, and presentation communication skills. Strong negotiation and group facilitation skills; ability to move a process forward, while meeting the needs of a variety of clients.
• Ability to work with various levels of peers including analysts,