Clinical Case Manager

Clinical Case Manager (Part Time)

REPORTS TO: Manager, Mental Health Services

SUMMARY

The Part-Time Clinical Case Manager will provide comprehensive case management services to clients in need of mental health and social support. The ideal candidate will work closely with clients to assess needs, develop individualized service plans, and ensure the coordination of care. This role involves working collaboratively with clients, families, and healthcare providers to promote optimal mental health and well-being. S/he works in collaboration with the clinical team to ensure program compliance and meeting individual client needs. S/he reports to the Manager of Mental Health Services and follows his/her guidance and direction in a collaborative manner with respect to the organization.

RESPONSIBILITIES

• Conduct initial and ongoing assessments of clients’ physical, emotional, social, and mental health needs.
• Conduct client intake assessments, including mental health evaluations, psychosocial assessments, and risk assessments.
• Collect medical histories, psychosocial information, and relevant background to create a comprehensive picture.
• Develop and implement individualized service plans that outline short- and long-term goals.
• Develop individualized care plans with specific goals and objectives based on assessments.
• Provide counseling/therapy services to a caseload of up to 10 individuals.
• Provide ongoing case management services, including crisis intervention, counseling, and resource referrals.
• Coordinate with mental health professionals, medical providers, social services, and other external agencies to ensure holistic care for clients.
• Monitor client progress, adjust service plans as necessary, and maintain accurate and timely case documentation.
• Identify barriers to care, and evaluate the clients’ support network, resources, and strengths.
• Advocate on behalf of clients to access services, including housing, medical care, employment assistance, and financial support.
• Maintain confidentiality of all client information in accordance with agency policies and legal requirements.
• Collaborate with clients, families, and interdisciplinary teams to establish realistic, achievable health goals.
• Adjust care plans as needed based on client progress, feedback, and changes in condition.
• Identify and connect clients to resources, such as social services, financial assistance, housing, and community programs.
• Make referrals to appropriate healthcare providers, specialists, or agencies.
• Ensure clients have access to necessary treatments, medications, or therapies and help overcome barriers to care.
• Advocate for clients’ needs, ensuring they receive quality care.
• Educate clients and families on mental health conditions, treatment options, and preventive care.
• Empower clients to make informed decisions regarding their mental health and services.
• Serve as a liaison between clients, social service providers, and community organizations.
• Facilitate communicati