Production Manager

Description

About L&S Mechanical

Headquartered in Richardson, Texas, L&S Mechanical (“L&S”) is a leading tri-trade provider of turnkey plumbing, HVAC, and electrical installation services in the Texas, South Carolina, North Carolina and Georgia residential housing markets. Founded in 1985, L&S serves large production homebuilders in Dallas / Fort Worth, South Dallas, Houston, San Antonio and Austin through its six production warehouses. Previously owned by management, L&S was acquired by The Sterling Group, a leading middle market private equity firm, in September 2021. L&S is the largest plumbing installer in Texas and has significant opportunity to grow its HVAC and electric offerings while also expanding into new geographies through acquisition and growing its nascent home services business.

The company is backed by The Sterling Group, a private equity firm established in 1982. The Sterling Group specializes in acquiring controlling interests in companies across the manufacturing, distribution, and industrial services sectors, focusing on enterprises with valuations typically between $100 million and $1 billion. To date, the firm has sponsored 67 platform buyouts, along with numerous add-on acquisitions, contributing to a total transaction value exceeding $22 billion. Currently, The Sterling Group manages over $9.4 billion in assets.

Position Summary:

The Production Manager at L&S Mechanical is primarily responsible for overseeing and guiding all aspects of daily production operations at their assigned shop. The Production Manager works closely with all Area Managers to ensure their shop runs efficiently and in accordance with company values, standards and established processes. In addition, the Production Manager works with the Director of Production to analyze production data to recommend, design and implement more efficient and cost- effective procedures that lead to an increase in production, quality and profitability. The Production Manager reports to the Director of Production.

Key Responsibilities:

• Leadership and Operations Management

o Supervise, lead and motivate a team of area managers to achieve desired outcomes.

o Oversee the daily production operations at their assigned shop.

o Strive to improve and standardize operating procedures to increase production, quality of product and increase profitability across all shops.

o Maintain proper documentation of all paperwork.

o Together with area managers, anticipate subcontractor needs proactively to avoid subcontractor capacity problems.

• Data Management and Analysis:

o Ensure shop meets all production-designated metrics, including ensuring stages are walked within the company-designated appropriate timeframe and net extras 

o Remain positive for all shops and drive profitability in them.

o Consistently evaluate shop’s performance and recommend, design and implement strategies that improve outcomes.

o Assess assigned workload for area managers, superintendents and trainees using BI reports, Unity and qualitative observations, and strategically reassign neighborhoods/builders to avoid future work burdens.

o Guide area managers in making analytical decisions using BI reports and other reports available to them.

• Client Relations and Issue Resolution:

o Collaborate with sales to address builder concerns, develop and grow builder relationships, and market L&S to the industry.

o Serve as an escalation point for builders dissatisfied with the performance of an

installation.

o Work with builders to instruct them on L&S policies and processes. • Communication and Cross-Department Collaboration:

o Maintain consistent and clear communication with area managers and superintendents regarding changes in company policies, procedures, and safety standards, and/or state regulations that might affect production.

o Collaborate with warehouse management and purchasing to ensure stages leave the warehouse efficiently and complete.

o Collaborate with other production managers to cross analyze outcomes and identify areas for improvement.

o Collaborate with service department to ensure calls with subcontractors are completed successfully and to coordinate production team support to address production concerns and/or to complete service calls as needed.

o Collaborate with estimating, sales and purchasing departments to ensure the paperwork for new projects is correct before they are bid.

o Collaborate with starts department to ensure houses are created on time and accurately.

o Collaborate with the development department in the design and implementation of the training of p