Sr Ops Implementation Project Manager

Department:

Operations Strategy & Design

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

• Responsible for all aspects of project management for highly complex, highly visible projects over the entire lifecycle of the initiatives. Understands complex, cross-functional business objectives and scope and assembles a Team to deliver superior results for their projects. Works closely with accountable Leaders in Business (Commercial and Operations) and Technology to ensure projects deliver the desired business objectives and value, while managing scope, timeline, budget and risk.

Additional details

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.   
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. 

Responsibilities

• Partner with Ops Strategy and Implementation Managers and Directors to lead projects in support of the department's strategic plan
• Understands complex business objectives and scope; based on the initiative, partners with program managers, project managers, business consultants, and subject matter experts to define and deliver the objectives
• Develop project charters and project plans for multiple simultaneous projects or for a single high complexity project spanning multiple functional areas including scope, budget and schedule and executes tasks defined in the project plan to achieve project goals using standard project management methodologies and practices
• Communicate plan and all relevant components of the plan such as risk, schedules, expectations, and ongoing updates to Leaders, Stakeholders, Sponsors, and Project Teams to maintain project alignment
• Partner with resource managers, Business Partners, and vendors to assemble a project Team and provide ongoing motivation to drive projects to successful completion
• Proactively monitor risks, issues, and scope, ensuring the appropriate level of priority, visibility, and escalation
• Build trust and influence without authority cross-functionally and across diverse Teams
• Mentors less experienced project managers
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, Leadership technique, production methods, and coordination of People and resources
• Knowledge of project management processes, procedures, and tools
• Knowledge of MS Project, Visio, and MS Office Suite including SharePoint
• Knowledge of financial management principles to create, track, and update project finances and business case
• Skilled in understanding and applying information to contribute to the organization's strategic plan
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Ability to listen to, understand, and communicate ideas presented in writing and/or in speaking with others

Education

• Required: High School Diploma or GED

Experience

• Expert level experience, expansive and far reaching knowledge in:
  • Project management
  • Issue and risk management

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards