Clinical Manager - Community Based Recovery Programs

The Clinical Manager is responsible for providing overall direction and management of the Community Based Recovery Program at South Side Health Center. This is a full-time, exempt, benefit eligible position. Typically working Monday through Friday, from 8:00am - 5:00pm.

The Community Based recovery programs provide comprehensive family-focused support to individuals who identify a substance use disorder including women with dependent children.

Welcome to Cherry Health - video about Cherry Health

Who we are:

Cherry Health, Michigan’s largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual’s insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, school based health centers and more.

Our Mission: 

Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved.

Our Vision: 

Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being.

Our Values:

• Collaboration – Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals.
• Customer Service – Serve internal and external customers in a welcoming manner with compassionate care.
• Diversity, Equity & Inclusion – Build a stronger culture through treating all patients and staff with respect, dignity and compassion.
• Innovation – Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning.
• Integrity – Uphold the highest ethical standards by being honest and trustworthy.
• Professionalism – Create a positive work environment where we care accountable for our decision, our action and the results.

Requirements:

• Must have a master’s degree in social work, counseling, or psychology. 
• Must have one of the following licenses in the State of Michigan: LMSW, LPC, or LLP. 
• Must have the CAADC certification (Certified Advanced Alcohol and Drug Counselor) through MCBAP
• CCS certification (Certified Clinical Supervisor) through MCBAP, or being eligible to be on a development plan for the CCS, will be required.
• Three to five years of previous mental health and/or substance abuse assessment and treatment experience is preferred, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.

Responsibilities:

• Demonstrate leadership and management skills that foster a culture of mentoring, coaching, motivating and engaging staff.
• Model and communicate key values in the community and to staff in a way that supports Cherry Health’s mission.
• Educate and empower staff to be adept at meeting current and future organizational needs, and adjust schedule staff hours of work, priorities, and assignments to ensure efficient operation, based on workload.
• Direct, supervise, train, evaluate competencies and address performance issues consistently, promptly and appropriately.
• Plan and facilitate meetings to communicate organization initiatives and updates to staff.

• Assist in the development and monitoring of department/program budget.
• Supervise the delivery of evidence-based practices as the standard of care.

• Audit patient charts for clinical proficiency, quality, and timeliness.
• Monitor and manage clinician schedules to ensure that staff time is being utilized effectively and appropriately.
• Collaborate with management team on addressing issues of compliance and ethics.
• Monitor credentialing, privileging, and licenses to ensure staff are up to date.
• Supervise staff to meet productivity expectations.
• Ensure contractual obligations regarding the specifications of the program, productivity, and frequency of patient contact are met consistently.
• Manage intakes and referrals.

• Assist in the development of clinical program goals.