Senior Administrator Network

What You Need To Know

 

Open the door to a groundbreaking tech career with an industry leader. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To create a new era in alcohol beverage sales and service, we’re heavily invested in the most transformative new technologies – and the most brilliant tech professionals. Southern Glazer’s was named by Newsweek as a Most Loved Workplace and is included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

 

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

 

We offer continuous learning and career growth in a fast-paced environment where you are respected, your voice is heard, and technology is part of our strategy for success. If you’re looking to fill your glass with opportunity, come join our FAMILY.

Overview

 

The Senior Network Administrator is responsible for the end-to-end management and support of equipment/software by ensuring the environment(s) are patched, right sized and available for the business.  The Administrator will partner with peer administrative teams to maintain standards, gold images, environment documentation and configuration management.  Also, responsible for proactively monitoring of system capacity, utilization, and performance to avoid negative business impact.  The Administrator provides support for the environments they support.

Specialized Skills and Technologies

 

• Network Policy Controls and Enforcement, Cisco Routing and Switching, Data Center/ACI, MPLS, VPN, BGP, EIGRP, COS/QOS, Call Center (PCCE), Callabrio Engineering, Voice Migrations
• Ensuring that the following tools are up to date are also under this role to include Steel Central and Orion
• Assisting with annual fail over testing is also completed as part of this role
• The review of runbooks as projects are moved from build to support also fall under this role
• On call rotation is part of this role
• Advanced troubleshooting is expected as part of the skill set of this role
• Experience in Microsoft office tools

Primary Responsibilities

 

• 3+ years experience
• Less than 20% travel
• Stay current on supported technologies through various training opportunities
• Identify opportunities to enhance processes, procedures and policies relating to administrative function
• Participate in on call rotation
• Provide accurate and timely updates to work
• Improve the service offered to our business partners
• Proactively work on continuous improvement by identifying cost reductions and productivity improvements
• Create measures for successful execution, including policies, processes, procedures, and controls
• Implement, enforce, and improve policies, processes, procedures, and controls 
• Maintain system landscape documentation
• Ensure effective administration of, and compliance with, all internal processes, procedures, and controls
• Communicate effectively up and down the organizational hierarchy
• Implement continuous improvement measures and initiatives
• Monitor and work on issues
• Research, evaluate and recommend applications 
• Monitors, troubleshoots, and maintains systems / hardware / software and uses remote monitoring tools
• Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions
• Coach others
• Analyze project requirements and accordingly provide technical and functional recommendations
• Maintain and enhance enterprise storage and backup environments that are on-premises and in the cloud by identifying technology / process improvements
• Diagnose, troubleshoot, and resolve storage and backup related incidents either hardware or software related
• Maintain knowledge of vendor technology and solutions 
• Professional level understanding of a wide variety of systems and how they interact as to provide a complete service to the customers that meet business requirements
• Provide support of enterprise backup solutions, disaster recovery and high availability
• Develop reporting of storage utilization, capacity, and trending
• Track backup job success / failure with a goal to minimize failures
• Maintain and enhance related comput