Director of Project Management, AWM Business PMO

The director of Project Management plays a pivotal role in steering complex projects/programs in AWM Business that support achievement of business goals, delivering them on time and within budget. In this role, you will ensure that appropriately skilled resources are available for project commitments, whether internal or vendor provided, and ensure solutions are of high quality, cost effective and implemented in a sustainable manner.

Key Responsibilities

• Ability to lead people, provide support and clarity to PM Team:  deliver people leadership to team of Project Managers in partnership with existing Director on team.

• Ability to prioritize work, resolve conflicts, provide escalation and resolution.  Meet with Program Directors (1X weekly and as needed) and with VP of PM practice (1X weekly and as needed), Project Owners (as needed) to provide support or resolve concerns.

• Ability to provide strategic thought leadership on project estimation and methodology, process, resource assignments, change management and communications

• Responsibility for end-to-end ownership of AWM Projects/Programs that support achievement of business goals, delivering them on time and within budget.

50% Project Delivery of Project Management team:

• Define and develop project management strategies that align with organizational goals.

• Oversee a portfolio of projects, ensuring consistency with company strategy, commitments, and goals.  

• Establish and implement project management processes and methodologies to ensure best practices. 

• Manage resource allocation across projects, including budgeting and personnel assignment.

• Conduct risk management to minimize project risks and developing contingency plans.

• Ensure quality assurance and compliance with all relevant regulatory and quality standards. 

• Facilitate problem-solving and decision-making processes to address project challenges. 

• Track project performance, specifically to analyze the successful completion of short- and long-term goals

• Champion continuous improvement and innovation to refine our project delivery processes, services, and methods. 

• Responsible for the delivery of a portfolio or projects that drive Ameriprise - AWM strategic priorities.  

25% People Leadership:

• Provide effective people leadership through development planning, feedback, and performance management practices. 

• Lead, coach, and mentor project managers and teams to enhance performance and professional growth.

• Act as champion for the team and intervene on matters that create roadblocks to individual or program/project success.

• Accountable for leading project managers and coordinators (employee and contractors) in a manner that ensures timely delivery on commitments/tasks in support of broader program/project deliverables.

• Ensure that direct reports are meeting project timelines and commitments.  Develop appropriate resource strategy for accomplishing project deliverable that may include utilization of internal or external resources that considers cost, expertise and appropriateness to the respective project.

25% Relationship management:

• Develop and utilize strong working relationships to ensure thorough and effective management of assigned project initiative(s). 

• Interface with senior management and stakeholders to provide project updates and gather executive support. 

• Create and preserve strong relationships through working collaboratively with business owners key stakeholders throughout the project life cycle and change management process.

• Ensure on-going and frequent reporting of program/project status and key field implementation metrics to key partners to ensure uptake and results are achieved.

Required Qualifications

• 7-10 years' relevant experience

• Bachelor's degree in business or related field; or equivalent work experience

Preferred Qualifications

• Certifications Preferred: PMP, PgMP, PMI-ACI, PMI-RMP, PMI-SP, ITIL and/or CMMI

• 7+ years successful project management experience delivering project/programs on time and within budget and quality expectations.

• Proven project/program leadership experience, including ability to build effective teams comprised of internal and vendor sourced resources.

• Demonstrated ability to build effective working relationships to ensure commitment and cooperation throughout project life cycle.

• Strong leadership, communication and relationship management skills. Str