Associate Director of Operations

About Family First

Family First Homecare provides exceptional homecare services to children with life-long health conditions. We live by our values of telling the truth, owning the details, and raising the bar, working hard to make your job an experience that you enjoy every day. Family First gives you the support you need to do your best work and provide exceptional one-on-one care to your patients in the comfort of their homes. Join us become a part of our family and the families you care for.

KEY RESPONSIBILITIES 

• Supervises the entire organizational operation and directly supervises all operational staff. 

• Plan, organize, direct, and evaluate operations to ensure the provision of adequate and appropriate care and services. 

• Comply with applicable laws and regulations. 

• Undertake fiscal planning by budgeting and managing operations in accordance with established fiscal parameters. 

• Implement governing body directives and ensure the implementation of organizational policies and procedures, as well as the development and implementation of appropriate service policies. 

• Implement governing body directives and organizational policies and procedures. 

• Recruit, employ and retain qualified personnel to maintain appropriate staffing levels. 

• Establish and maintain effective channels of communication. 

• Ensure staff development including orientation, in-service education, continuing education, and evaluation of staff. 

• Direct and monitor organizational Performance Improvement activities. 

• Assure that skilled nursing and other therapeutic services furnished are under the supervision and direction of a physician or a Registered Nurse. 

• Assure appropriate staff supervision during all operating hours. 

• Assure the development and qualifications of professional services and the assignment of personnel. 

• Completes performance evaluations on subordinate staff in accordance with Agency policy. 

• Plans, develops, implements administers and evaluates program. 

• Assures appropriate staff supervision during all operating hours. 

• Appoint a similarly qualified alternate to be always available during operating hours in the absence of the Administrator. 

• Inform the governing body, staff, and professional advisory group of current organizational, community, and industry trends. 

• Acts as alternate corporate compliance officer and assumes responsibilities described in the agency corporate compliance plan. 

• Acts as the ALT HIPAA Privacy Officer  

• Participates in FFHC Quality Assurance, Performance Improvement program (QAPI) as requested  

• Attends and/or completes all mandatory training/ in-services as assigned 

• Submits required personnel file documentation in a timely manner 

• Adheres to FFHC compliance and ethics expectations 

• Maintains patient and family confidentiality  

• Maintains professional, supportive,