Principal Product Manager

In Cloud + AI at Microsoft, we are developing technologies that will revolutionize how people interact with each other and their environments. Artificial Intelligence (AI) is at the heart of Digital Transformation, sweeping through every business and every industry on the planet. At Microsoft AI, our mission is “Amplifying human ingenuity with intelligent technology” and we are doing so by building the most innovative AI Platform services to help businesses digitally transform, by integrating cognitive services to their high value use cases to achieve more through the power of AI. 

The Azure AI Customer Experience Engineering team within the Microsoft AI platform product organization works on the Azure AI growth strategy, engages the largest customers and partners in the world to co-innovate, incubate, and improve our core AI platform from scenarios utilizing Azure platform Services, and develop new scenarios and product categories. We do so by building and infusing AI technologies in real world solutions and extending the signals from real world patterns to build robust, scalable AI platform services and products. 

We are looking for a Principal Product Manager to join our group and help us drive massive growth of our Generative AI business. As a Principal Product Manager, you will work with customers and our Microsoft AI Platforms Engineering teams to enable and drive Azure OpenAI Service to grow to a multi-$B business. You will engage with customers to deliver adoption of Azure OpenAI into production. In the process of delivering production deployments, you will evangelize our Generative AI services, deliver deep technical briefings and engagements, and develop learnings that inform the strategy, accelerate the product, and develop then refine the Go To Market (GTM). This will require analyzing and understanding customer needs and habits, deep technical skills in AI and application development, conducting competitive analysis, partnering with various teams across Microsoft to develop the thesis for the strategy/GTM, and to participate actively in customer exec briefings and outreach.  

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Drive the Azure OpenAI Service Customer Experience Engineering technical engagement cycle with our most strategic customers and partners moving from ideation, through POC and on to production. The goal is revenue at scale.  

• Gain deep technical  insights into customer product shape requirements, use cases and usage patterns. The goal is to accelerate the product. 

• Glean strategic insights from customer learnings and develop recommendations